Sales Administrator
Location: Manchester – Office Based
Salary: Circa £30,000 per annum, depending on experience
Hours: Full-time
About the Role
We are looking for an organised, commercially minded Sales Administrator to support the development of our vehicle leasing and finance proposition.
This is a varied role combining customer service, sales support and administration. Vehicle leasing can involve a detailed process, so we need someone who can confidently manage enquiries from initial contact through to quotation, application, documentation and vehicle delivery.
Previous experience within car leasing, motor finance, vehicle sales or a dealership environment would be particularly useful. However, we will also consider candidates with strong sales administration experience who are comfortable learning a new sector.
Key Responsibilities
- Responding to customer enquiries by telephone, email and online channels
- Understanding customers’ vehicle and finance requirements
- Preparing and presenting suitable leasing quotations
- Following up enquiries and converting suitable opportunities into completed applications
- Managing customers throughout the application and vehicle-ordering process
- Collecting and checking the information and documentation required to progress applications
- Liaising with leasing providers, finance partners, dealerships and vehicle suppliers
- Keeping customers updated on application decisions, vehicle availability and delivery timescales
- Maintaining accurate customer and application records within the CRM
- Ensuring documents are completed correctly and processes are followed
- Supporting the development of internal vehicle-leasing procedures
- Identifying delays or issues and taking ownership of resolving them
- Providing general administrative and sales support where required
- Working toward agreed sales, customer-service and operational KPIs
About You
You will be organised, confident speaking with customers and able to manage several applications or enquiries at the same time. You should have a strong eye for detail and be comfortable taking ownership of a customer journey from beginning to end.
The ideal candidate will have:
- Previous experience in vehicle leasing, motor finance, vehicle sales or dealership administration
- Alternatively, strong experience in a sales administration or customer-facing financial-services role
- Good telephone and written communication skills
- A proactive and commercially focused approach
- Strong organisational skills and attention to detail
- The ability to explain quotations, options and processes clearly
- Experience using CRM or customer-management systems
- Confidence working toward sales and performance targets
- The ability to work independently while contributing to a wider team
- A responsible approach to customer information, documentation and compliance
What We Offer
- Salary of approximately £30,000 per annum, depending on experience
- The opportunity to help develop a new and growing area of the business
- A varied position combining sales, administration and customer relationship management
- Support and training on our systems, products and processes
- The potential for the role to grow as the vehicle-leasing proposition develops
To apply, please submit your CV together with a short explanation of any relevant experience in vehicle leasing, motor finance, vehicle sales or sales administration.
Pay: £25,000.00-£30,000.00 per year
Work Location: In person
