Lettings & Maintenance Coordinator
West Way Lettings Ltd
- Billingham
- Part-Time
- 8–10 Hours Per Week with potential to increase as we grow. (9am-1pm, Thursday Friday)
- Competitive Hourly Rate
About Us
West Way Lettings Ltd is a growing and proactive lettings agency looking for a reliable, organised, and motivated individual to join our team on a part-time basis.
This role will primarily focus on coordinating and managing property maintenance issues across our managed portfolio. You will act as a key point of contact between tenants, landlords, and contractors, ensuring repairs and maintenance matters are handled efficiently and professionally.
This is an excellent opportunity for someone looking to build a long-term career within the property industry, with the potential for increased hours and progression as the company continues to grow.
Key Responsibilities
- Handling tenant enquiries via phone, email, and in person
- Managing and coordinating maintenance requests
- Logging repair works and scheduling contractors
- Liaising with landlords, tenants, and contractors regarding ongoing works
- Chasing quotations, invoices, and completed jobs
- Maintaining accurate tenant and property records
- Assisting with tenancy paperwork and administration
- Supporting property viewings and move-in/move-out processes when required
- Ensuring company procedures and compliance standards are followed
- Assisting with general office administration duties
- Upkeep of office space.
Skills & Experience
- Previous experience in property, administration, customer service, or maintenance coordination would be advantageous but is not essential, as full training can be provided
- Strong organisational and time-management skills
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Good IT skills, including Microsoft Office (Word, Excel, Outlook)
- Professional and customer-focused approach
- Positive attitude with strong attention to detail
What We Offer
- Flexible part-time hours
- Friendly and supportive working environment
- Opportunity for additional hours and long-term progression
- Ongoing training and career development
- The chance to join a growing independent lettings agency with exciting future prospects
How to Apply
Please submit your CV along with a brief cover letter to:
Matt – [email protected]
West Way Lettings Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Pay: From £13.00 per hour
Benefits:
- Company pension
- Flexitime
- Free parking
Application question(s):
- The hours ideally would be 9-1 thursday & friday!
Education:
- GCSE or equivalent (preferred)
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: In person
