Perceived Quality Engineer
Cwmbran, South Wales
Hybrid once established in role – 3 days on site after c.3 months
Skills: PQ, CAD, Flushness, Craftsmanship, User Quality, Class-A Surfaces, Luxury, Aerospace, Interiors, Proactive, High-End, Catia,
Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you—both in and out of work, including:
33 days holiday (including bank holidays)
Industry leading pension scheme with salary sacrifice employer contributions up to 10%.
Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members.
Access to salary sacrifice benefits scheme including cycle to work
4 x Life Assurance
Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection.
Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme
Annual share save schemes.
Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools
We are looking for passionate individuals to join our PQ team as a Perceived Quality Engineer at our Safran Seats site in Cwmbran.
Your Role
The Perceived Quality Engineer is responsible for defining, elevating, and ensuring the highest standards of perceived quality in our premium class aircraft seating products. The engineer acts as the key link between industrial/product design, technical architecture, and engineering to deliver and uphold customer-focused perceived quality expectations.
- Drive Perceived Quality: Set targets, create and maintain the Product Acceptance Document, and analyse design choices to maximize customer satisfaction.
- Collaborate & Influence: Work in a cross-functional team (up to 20 people) including designers, engineers, suppliers, and Class-A modellers. Advocate for best design standards and manufacturing methods.
- Lead from Experience: Gather and share lessons and benchmarks, resolve design risks, and propose improvements based on robust analysis and customer-oriented thinking.
- Be the Customer Champion: Engage with customers to converge on expectations, conduct Perceived Quality (PQ) scorings, and ensure that every product touchpoint shines - visually, audibly, and tactilely.
- Promote Excellence: Share a Perceived Quality mindset across the team, participate in network meetings across Safran Seats, and drive continuous improvement.
