About Us
The Warmer Group Ltd is a well-established energy efficiency company based in Ferndown, Dorset. We specialise in helping homeowners improve energy efficiency, reduce costs, and create healthier living environments.
With the introduction of Awaab’s Law, which places new responsibilities on housing providers to address damp, mould, and insulation issues, our social housing work has grown significantly. We are now looking for a reliable and organised Office Administrator / Social Housing Coordinator to support this expanding area of the business.
The Role
This is a varied and important role within a small, friendly office team. You will help coordinate social housing projects, ensuring surveys and remedial works are scheduled efficiently and compliance requirements are met.
You will also support the day-to-day running of the office and provide general administrative assistance across the business.
Key Responsibilities
- Answer incoming calls and emails in a professional and friendly manner
- Support the office team with daily administrative tasks
- Schedule appointments and coordinate internal workloads
- Maintain accurate records, including filing and document scanning
- Prepare and send quotations & reports following completed surveys
- Liaise with social housing providers, tenants, and homeowners
- Assist with coordinating surveys and remedial works
- Carry out general administrative duties as required
Skills & Experience Required
- Previous office administration experience (essential)
- Strong organisational skills and ability to multitask
- Proactive and able to work independently
- Friendly, approachable, and team-oriented
- Confident using Microsoft Word, Excel
- Ability to manage priorities and meet deadlines
Monday - Friday, 9am - 5pm, 35 hours
If you believe you're a good fit for the position, apply today!
Pay: £26,000.00-£27,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person