The Opportunity
As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home.
You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.
Key Responsibilities
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Clean and service guest bedrooms and public areas to company standards within allocated timeframes
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Follow agreed cleaning and presentation standards for all room categories
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Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
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Maintain cleanliness and organisation in linen rooms, cupboards and working areas
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Return all cleaning equipment to designated storerooms at the end of each shift
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Work safely and responsibly, following hygiene and health & safety guidelines
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Contribute positively to the team by working cooperatively and reliably
Benefits
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Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
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Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
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Eye care
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Free legal & money advice
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Counseling sessions
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Hospital & death benefit plans
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Cycle to work scheme
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Wellbeing tips and support fitness videos
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Recipe ideas
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Advice on keeping active and healthy living
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Wellbeing podcasts and tv
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Breathing exercises
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24/7 advice and support line
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Team reward & recognition
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Free meals on duty
Who Is This Role For?
This role is ideal for someone who:
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Takes pride in creating clean, comfortable and wellâpresented spaces
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Enjoys practical, handsâon work and being part of a team
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Pays close attention to detail and follows standards consistently
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Feels comfortable working to routines and timeframes
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Is reliable, responsible and understands the importance of their role
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Values contributing to a calm, welcoming environment for guests and colleagues
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Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.
Hotel
At St Martins Lane, a Morgans Originals hotel, we don't just create memorable stays—we create unforgettable experiences. Located in the vibrant heart of Covent Garden, our hotel is a destination for those who thrive on creativity, individuality and connection. Renowned for its iconic design, bold personality and electric atmosphere, St Martins Lane brings together passionate people who love delivering exceptional service and making every guest interaction count
About us
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