Job Title: Food & Bar Associate
Department: ICC Wales Operations
Contract Type: Permanent
Rate of Pay: £12.72 per hour + great benefits
Hours: 37.5 hours
Location: ICC Wales, Newport
Join Us as a Hospitality Hero
Be part of the world‑class team behind International Convention Centre Wales (ICC Wales) a venue that hosts some of the UK’s most exciting conferences, exhibitions and live events. As a Food & Bar Associate, you’ll bring our “Yes, We Can” service philosophy to life, creating exceptional experiences for thousands of guests.
What You’ll Do
Provide warm, professional service across bars, banqueting and event spaces.
Prepare, serve and clear food & beverage efficiently and to high standards.
Support event set‑ups, ensuring areas are clean, stocked and ready for service.
Handle guest enquiries with confidence, care and a can‑do mindset.
Work closely with the wider operations team to deliver seamless events.
Maintain excellent presentation, hygiene and safety standards at all times.
What Makes You a Great Fit
Passionate about hospitality, service and working with people.
A team player with great communication and a positive attitude.
Reliable, organised and comfortable in a fast‑paced, event‑driven environment.
Experience in F&B is helpful, but full training is provided.
Be Recognised & Rewarded
As one of our Hospitality Heroes, you’ll enjoy:
Training and career development from day one
Discounts on dining and hotel stays across The Celtic Collection
Discounted leisure membership
Free virtual GP service & 24/7 wellbeing support
NEST pension scheme
Social Club & staff appreciation events
Monthly and annual recognition awards
Grow With Us
At The Celtic Collection, you’ll be proud to say:
I’m supported to do my best work.
I’m part of a friendly, inclusive and positive team.
I’m encouraged to grow, learn and develop my career.
My ideas are valued and I’m recognised for what I do.
Recruitment Info
We may close this vacancy early if we receive a high number of applications.
All applicants must have the right to live and work in the UK.
The Celtic Collection is an equal opportunities employer, welcoming applicants from all backgrounds.
