Join One of Hampshire’s Fastest Growing Property Services Companies
At DCL Property Services Ltd, we’re proud to be trusted by leading Housing Associations across Hampshire and the South East to deliver responsive repairs, property maintenance and refurbishment services that keep residents safe and homes operational.
As our business continues to grow, we’re looking for an organised, proactive and customer-focused Repairs Planner / Administrator to join our office team in Fleet.
This isn’t just another administration role.
You’ll play a vital part in keeping repairs moving, supporting our operatives, communicating with residents and clients, and ensuring every job is delivered efficiently from instruction through to completion.
If you enjoy working in a fast-paced environment, solving problems and making a real difference every day, we’d love to hear from you.
About DCL
DCL Property Services is a specialist contractor working exclusively with Housing Associations and social housing providers.
We deliver a wide range of property maintenance services including:
· Responsive Repairs
· Void Property Refurbishments
· Kitchens & Bathrooms
· Electrical Services
· Gas Services
· Property Clearances
· Garden Maintenance
· Environmental Cleans
· Planned Works
Our reputation has been built on reliability, professionalism and delivering excellent customer service.
As we continue to grow, we’re investing in our people, systems and future—and we’re looking for great people who want to grow with us.
The Role
Working within our busy office, you’ll become one of the central points of communication between clients, residents, subcontractors and our operational teams.
You’ll ensure repairs are scheduled efficiently, jobs are progressing as planned and everyone involved has the information they need.
Every day is different, making this an ideal opportunity for someone who enjoys being organised, thinking ahead and working as part of a supportive team.
What You’ll Be Doing
· Planning and coordinating responsive repair appointments
· Speaking with Housing Association clients and residents
· Scheduling operatives and subcontractors
· Monitoring live jobs from instruction through to completion
· Updating job management systems accurately
· Raising work orders and maintaining job records
· Supporting Contract Managers and operational teams
· Handling telephone and email enquiries professionally
· Producing reports and spreadsheets when required
· Assisting with general office administration
· Helping identify issues before they become problems
What We’re Looking For
We’re looking for someone who enjoys being busy, takes pride in their work and genuinely enjoys helping people.
You’ll ideally have:
· Previous administration or scheduling experience
· Excellent communication skills
· Strong organisational and time management skills
· Great attention to detail
· Confidence using Microsoft Office (Word, Excel and Outlook)
· The ability to prioritise multiple tasks
· A positive, can-do attitude
· Excellent customer service skills
Experience in any of the following would be advantageous:
· Social Housing
· Property Maintenance
· Responsive Repairs
· Facilities Management
· Construction Administration
· Repairs Planning
· Scheduling or Coordination
· Simpro or similar job management software
However, we’re happy to provide training for the right person with the right attitude.
Why Join DCL?
We’re a growing, ambitious business where good people are recognised and opportunities genuinely exist.
When you join DCL, you’ll benefit from:
· Competitive salary based on experience
· Monday-Friday working (8:00am-5:00pm)
· Office-based role in Fleet
· 28 days paid holiday (including Bank Holidays)
· Ongoing training and development
· Genuine opportunities for career progression
· Modern office environment
· Friendly, supportive team
· A varied role where no two days are the same
Most importantly, you’ll join a company where you’ll be valued, supported and encouraged to develop your career.
Apply Today
If you’re looking for a long-term opportunity with a growing business where your work genuinely makes a difference, we’d love to hear from you.
Pay: £28,000.00 per year
Benefits:
- Free parking
- On-site parking
Experience:
- Administrative: 2 years (required)
- social housing: 1 year (preferred)
Work Location: In person
