About us
Excel Security Ltd is a small 24/7 business in Hampshire, SP10 1NS. We are professional, supportive and work collaboratively as a team within the office and with our network of contractors Nationwide.
Our work environment includes:
- Lively atmosphere
- Safe work environment
- Casual work attire
- Relaxed atmosphere
- On-the-job training
This position requires someone to work as part of a team where they will be handling calls/emails from customers and assigning workloads to our network of contractors. They will be responsible for maintaining customer databases, managing job flow and carrying out general office admin tasks.
The ideal candidate will have excellent interpersonal skills and enjoy team collaboration.
Responsibilities:
- Answer phone calls.
- Allocate emergency call outs to contractors.
- Update customer databases.
- Monitor emails.
- Update customer online portals.
- Provide quotations.
- Liaise with Nationwide contractors.
Hours:
Monday-Friday 1100-1900hrs
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person
