Bank Retail Assistant

St. Raphael’s Hospice -
Cheam

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Job details

Part-time
£14.49 an hour
11 hours ago

Qualifications

Closing procedures
Customer service
Opening procedures
Donation sorting
Customer interaction
Gift Aid promotion

Full job description

Are you looking for an exciting new opportunity to grow your skills and be part of a dynamic team?

We’re seeking a motivated and enthusiastic individual to join us as bank retail assistant in our shops, to provide cover in our shops on short notice when there is sickness and holidays.

Whether you are experienced or just starting your career, we’d love to hear from you!

What you will do:

Cover all shops across the St Raphael’s Hospice chain as required
Welcoming and engaging with customers
Working on the till processing sales and promoting Gift Aid
Assist the manager in ensuring merchandise is displayed in an attractive manner
To ensure that the premises are welcoming, kept clean and tidy
Work with volunteer team to deliver excellent customer service
Accepting donations from the public in line with St Raphael’s policy & Procedure
Support and understand the sorting & pricing structure in the shop under the management guidance
Understand the opening and closing processes of the shop sufficient to support deputising managers
Ensure that St Raphael’s Hospice and retail policies are adhered to
Be responsible for ensuring the shop environment complies with all H&S policies

Person Specification:

Experience of working in a customer focussed environment
Excellent customer service skills
Passion for the charity sector
Calm and professional and ability to work individually or as part of a team
Physically fit and able to carry out some aspects of manual handling
Flexibility and self-motivation

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