Aim of Job:
As an NPD Technologist, you'll be responsible for working on and delivering product development projects, ensuring that products meet both customer needs and internal standards. You will work closely with cross-functional teams and external customers to showcase new ideas, innovations, and emerging trends in the food industry. Your role will involve a mix of technical expertise, market research, application skills, and creativity to help develop and improve existing food products.
Sphere of responsibility:
Product Development & Innovation:
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Work closely with the Production Development Manager to transform ideas into tangible product concepts.
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Test and evaluate new raw materials and ingredients, collaborating with suppliers to meet project briefs.
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Actively identify and incorporate new trends, technologies, and market disruptions into the development process.
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Lead the preparation of samples and documentation to present to both internal and external stakeholders.
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Ensure all product testing and evaluations meet the necessary standards for quality, safety, and customer satisfaction.
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Manage project timelines and critical paths for smooth handover to production.
Food Safety & Compliance:
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Adhere to HACCP (Hazard Analysis Critical Control Point) protocols in all product development and testing activities.
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Ensure that all product files are kept up-to-date, organized, and ready for audits, with full traceability of the development process.
Market Research & Benchmarking:
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Conduct regular store visits, food shows, and product safaris to keep up to date with market trends.
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Organize and lead internal and external benchmarking sessions to evaluate and compare product performance.
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Create trend reports, particularly for specific seasons (e.g., Christmas), and use this data to influence product development.
Collaboration & Communication:
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Foster strong relationships with both internal teams and external customers and suppliers.
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Ensure clear communication and a collaborative approach when resolving issues and sharing ideas.
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Provide constructive feedback to the team and work together to identify and address challenges.
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Present products and innovations to customers in an engaging and persuasive manner.
Additional Responsibilities:
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Operate and maintain key equipment relevant to product development.
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Support other areas of Innovation, adapting to changing business needs.
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Accurately complete costings and budgeting for all relevant projects
Education/Experience:
Food Science Background:
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Experience in food science or a related field, ideally with a minimum of 3-5 years working in a factory process or development role.
Technical Expertise:
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Clear understanding of ingredient functionality and food processes.
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Experience in product development, especially research and testing of new products.
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Strong application skills, especially in testing and evaluating new food products.
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Knowledge of food safety protocols and HACCP procedures.
Presentation & Interpersonal Skills:
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Strong ability to present ideas, products, and trends both internally and externally.
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Good interpersonal skills, approachable, and able to work effectively with cross-functional teams and external customers.
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Experience in providing constructive feedback and resolving team challenges.
Key Attributes:
Innovation & Creativity: Ability to think outside the box and generate fresh, innovative ideas that meet customer needs and market demands.
Attention to Detail: Ensure that all product files and documentation are precise, complete, and organized.
Team Player: Work well within a collaborative environment and be proactive in resolving issues and contributing to group success.
Market Savvy: Constantly scan the market and emerging trends to help drive product development and identify new opportunities.
