About Us
We're on a mission to "Connect the real world with the digital world to improve lives” To get there, we govern ourselves with a set of simple, yet powerful guiding principles.
- We believe we make a difference to people’s lives.
- We care about each other & our customers.
- We challenge the Industry.
- We delivery on our promises and have fun doing it.
What will you be doing
Connexin is looking for an experienced Business Intelligence Analyst to help customers unlock the value of their data through our BI platform, ConnexinOS. This client-facing role combines consultancy, Business Intelligence as a Service (BIaaS), cloud architecture and analytics delivery across public sector, utilities, and enterprise customers.
Key responsibilities
- Lead customer discovery workshops and translate business requirements into BI solutions.
- Deliver Business Intelligence as a Service (BIaaS) including dashboards, KPI frameworks and managed reporting.
- Design and optimise data models, ETL/ELT processes and reporting solutions.
- Work with Google Cloud Platform technologies including BigQuery, Cloud Storage, Pub/Sub, Cloud Run, Cloud Functions, Looker and IAM.
- Develop dashboards using Looker (or similar tools as appropriate)
- Work with Product and Engineering teams to shape the ConnexinOS roadmap.
- Provide customer training, documentation and ongoing consultancy.
- Champion data governance, quality, security and GDPR compliance.
- Foster a culture of innovation, encouraging the exploration and implementation of emerging BI practices and technologies.
Skills & Competencies
- Strong SQL skills and data modelling experience.
- Hands-on knowledge of Google Cloud Platform architecture (BigQuery, Looker, Cloud Storage, Pub/Sub, Cloud Run, Cloud Functions, IAM).
- Excellent stakeholder management and presentation skills, with the ability to gather requirements, challenge assumptions and translate business needs into technical solutions.
- Ability to explain technical concepts to non-technical audiences
- Problem Solving and Decision Making: Excellent problem-solving skills with the ability to analyse complex situations, identify solutions, and make sound decisions.
- Demonstrated ability to mitigate risks and resolve project issues effectively.
- Change Management: Proficiency in change management principles and practices.
- Ability to drive and manage change within the organisation, ensuring successful adoption of new processes, tools, and methodologies.
- Analytical and Technical Skills: Strong analytical skills with the ability to assess project performance, monitor metrics, and provide data-driven insights. Familiarity with project management software/tools for planning, tracking, and reporting project progress.
- Advanced Looker and LookML expertise, including the development of views, Explores, refinements, derived tables, dimensions, measures and reusable semantic models.
Experience
- 5+ years' experience delivering Business Intelligence solutions.
- Experience working in a client-facing BIaaS, SaaS or consultancy environment.
- Experience with ETL/ELT pipelines, APIs and data warehousing.
- Experience in managing stakeholders at various levels, including senior executives and external partners.
- Prior experience in a growth-oriented organisation or start-up environment is highly desirable.
- Degree in Computer Science, Data Analytics, Information Systems, Mathematics or similar (or equivalent commercial experience)
- GCSE (or equivalent) Grade C/4 or above in English and Mathematics
Desirable
- Google Cloud Professional Data Engineer
- Looker Business Analyst or Looker Developer certification (or equivalent ‘Google Skills’ badges)
- ITIL Foundation
Success Criteria
- Successfully onboard new BIaaS customers.
- Deliver high-quality dashboards with strong customer adoption.
- Contribute to the ConnexinOS product roadmap.
- Improve customer satisfaction through analytics and insight.
- Produce knowledge share documentation to support the platform.
Perks & Benefits
- Great Culture & Awesome People - We strive to have an energetic and positive workplace, made even better by our ever growing team!
- Enhanced Annual Leave - Enjoy 25 full days of annual leave, eight bank holidays, and an extra day for your birthday
- Health Cash Plan - Cash back on health treatments and access to range of digital tools that protect your ongoing health both at home and at work.
- Enhanced Parental Benefits - Enjoy time with your new family and benefit from enhanced Maternity and Paternity pay
- Paid Study Time - Are you studying towards a qualification? Benefit from paid study time through Connexin Academy
- Paid Volunteer Opportunities - Employees are given the opportunity to give back to the local community while on the clock
- Pensions Scheme - Save for your future with our workplace pension scheme.
- Bike2Work Scheme - Benefit from this scheme, make huge savings, keep active and do your bit for the environment
- Employee Referral Scheme - Receive a bonus in your pay packet for referring successful candidates
- Flexible / Remote Working - We offer a fully flexible environment to work around you and your family life if your role allows
- Values Awards - Connexin conduct yearly Values Awards to recognise staff across the business. With the chance to win a bonus and a trip away
- Team Parties and Events - Take part in our team parties, company events and team building days
Equality and Diversity
Connexin is committed to ensuring that all candidates for any role at Connexin are treated equally and with respect. We hire on the basis of “the right person for the role” and we never discriminate against any candidate on the grounds of:
- Age
- Disability
- Gender reassignment
- Marriage or civil partnership
- Pregnancy or maternity
- Race
- Religion or belief
- Sex
- Sexual Orientation
We will endeavour to accommodate any request in respect of any disability needs that any candidate may have.
Benefits:
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Application question(s):
- Describe the most technically complex BI/analytics solution you have personally delivered. Include the technologies you used, approximate data volume, your specific contribution, the biggest technical challenge and the outcome.
- A customer's executive dashboard suddenly shows 23% fewer transactions than expected, and their leadership meeting is in two hours. What are the first five things you would do, in order?
Work Location: Hybrid remote in Kingston upon Hull HU6 7PY
