Part-time, 15 hours a week - to be worked flexibly, to include weekends
Are you passionate about supporting your local community and making a real difference? We are looking for a friendly, enthusiastic and reliable Relief Shop Manager (predominantly at our Winchester branch) to join our hospice charity shop team.
Every purchase, donation and volunteer hour helps us raise vital funds to support patients and families receiving hospice care. By joining our team, you'll play an important role in helping us provide compassionate care when it matters most.
About the Role
You will be responsible for overseeing daily operations in the absence of the primary manager, ensuring that all aspects of the business run smoothly. You will help create a welcoming shopping experience for customers while supporting the day-to-day running of the shop.
You will assist in the recruitment and training of volunteers, encouraging them to take on key roles and extra responsibility. You will organise and manage the volunteer rota, ensuring everyone is aware of their hours of work.
Responsibilites include:
Providing excellent customer service
Serving customers and operating the till
Receiving and sorting donations
Pricing and displaying stock attractively
Maintaining high standards of shop presentation
Supporting stock rotation and merchandising
Helping to promote Gift Aid where appropriate
Working as part of a friendly team of staff and volunteers
Ensuring a safe, clean and organised shop environment
Email [email protected] for the full Job Description and Person Spec.
What We Offer
The opportunity to make a meaningful difference in your local community
A supportive and welcoming team environment
Training and development opportunities
Valuable retail and customer service experience
The satisfaction of helping raise funds for vital hospice services
Our Values
We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other
We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do
We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources
We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others
Job Type: Part-time
Pay: £10,077.60 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person