Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
How you'll make an impact
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Own day-to-day account work for a group of accounts with simple to moderately complex needs.
- Help keep renewals moving, support Producers and Account Executives when they’re not available, and coordinate the right resources to meet client risk management needs.
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Help protect existing business, look for ways to add more coverage or services, and keep client relationships strong through consistent follow-through.
- Support renewals and help deliver the right solution on time.
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Manage client accounts and keep work moving.
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Build trust with client contacts and internal partners.
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Identify chances to add services or lines of coverage.
About You
Required:
- Bachelor's degree with 0+ years client service and/or claims management experience
-OR-
- High School degree/GED with 3+ years client service and/or claims management experience.
- Producer's License.
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Proficiency in Microsoft Office.
- Appropriate licensing as required.
Preferred:
- Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
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Behaviors:
- Proficient in using technology as a tool to maximize productivity and quality.
- Strong written and verbal communication skills.
- Comfortably engages others in consultative discussion.
- Effectively manages/balances multiple and sometimes competing priorities.
- Works in a self-directed manner.
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Ability to communicate clearly by phone, email, and in writing.
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Able to use business systems to track data, documents, timelines, and follow-up.
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Ability to handle more than one task at a time without losing track of details.
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Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
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Competitive compensation
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Comprehensive benefits programs designed to support your well-being
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Career development opportunities and ongoing learning
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A collaborative, people-first culture with accessible leadership
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The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
