An excellent opportunity has arisen to join our Fabulous Y Spa Team as a Spa Guest Services Assistant. You’ll be working closely with Drift Inn Guest Services and Bistro Team to ensure guests have a positive and memorable spa experience.
The spa is open Monday to Sunday and team hours are earliest 8.30 am and latest 9.00pm on a rota basis.
The role is 18 hours a week mostly evenings and weekends , working flexibly on any day of the week over 4 days.
About this role…
A Spa Guest Services Assistant is looking after every aspect of the guest Journey at Y Spa; we are a volume business and can have 50 guests per session so organisation and attention to detail are key.
This includes
- Fully opening and closing the spa safely completing all legal paperwork
- Health and safety checks i.e. hourly walk round safety checks, pool safety and rescue and water chemistry, first on seen at accidents
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Linen management, ordering, counting, bringing clean in, removing soiled linen
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Cleaning and tidying the spa so it is always immaculate, floors, lockers, relax rooms, clearing tables and spa garden
- Hosting the guests in Sound Wave Lounge and Hydromassage and Mind body space
- Deep cleaning on close up
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Liaising with the Duty Manage in the Drift Inn with any challenges
What we’re looking for…
- A smile! Someone who is a people person and team player.
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A natural communicator, someone who wants to be helpful.
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Flexibility to work on a rota basis across seven days a week.
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Accountable and organised.
Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.
Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
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Christmas Day and Boxing Day Off
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3 Team Member Parties a year- Spring, Summer and Winter
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Apprenticeships - the opportunity to learn and earn at the same time
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Team Member Discount on golf, food, drink, bedrooms
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Team Member Referral Scheme worth £300
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Free Meal Whilst at Work
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Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
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Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employe
