ABOUT US:
MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain, Jamaica, Tanzania and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes.
About the Role
Muthu Clumber Park Hotel & Spa is looking for an experienced and reliable Housekeeping Supervisor to support the day-to-day operation of the Housekeeping Department.
The successful candidate will assist in supervising the housekeeping team, ensuring guest bedrooms and public areas are maintained to a consistently high standard of cleanliness, presentation and hygiene.
This is a hands-on role and would suit someone who has previous housekeeping experience within a hotel environment and is confident supporting and motivating a team.
Key Responsibilities
- Supervise and support the housekeeping team during daily operations.
- Allocate rooms and duties to housekeeping team members and monitor completion.
- Inspect guest bedrooms, bathrooms and public areas to ensure required cleanliness and presentation standards are achieved.
- Ensure rooms are prepared and released within required timescales.
- Assist with daily housekeeping briefings and communicate operational priorities to the team.
- Work closely with Reception and other departments regarding room status, guest requests and operational requirements.
- Support the training and induction of new housekeeping team members.
- Monitor housekeeping productivity and ensure work is completed efficiently.
- Ensure cleaning procedures, hygiene standards and health and safety requirements are followed at all times.
- Monitor housekeeping supplies, linen and cleaning materials and report stock requirements where necessary.
- Report maintenance issues, damages or faults identified within guest bedrooms or public areas.
- Handle guest requests and concerns professionally and promptly.
- Support the Housekeeping Manager/Hotel Management with rotas, attendance and departmental organisation where required.
- Ensure company policies and procedures are followed consistently.
- Carry out housekeeping duties when required to support the operational needs of the hotel.
About You
The ideal candidate will have:
- Previous experience within a hotel housekeeping department.
- Previous supervisory or team leader experience is preferred.
- A strong understanding of hotel cleanliness and presentation standards.
- Good organisational and time-management skills.
- The ability to supervise, motivate and support a team.
- Excellent attention to detail.
- Good communication and interpersonal skills.
- A professional and positive approach to guest service.
- The ability to work effectively in a busy hotel environment.
- Flexibility to work different shifts, including weekends and bank holidays.
- The ability to work independently and as part of a wider hotel team.
Benefits:
- Discounted or free food
- Employee discount
- On-site gym
- On-site parking
Application question(s):
- Do you have a valid UK Driving Licence?
- What is your salary expectation?
- What is your current notice period?
Experience:
- Housekeeping Supervisory: 3 years (preferred)
Work Location: In person
