Leisure Duty Manager
Pyramid Leisure Club, St Helens
21 Hours Per Week
At Pyramid Leisure Club, we're more than just a gym. We're a community. Whether it's helping someone take their first steps on their fitness journey, supporting a child through their swimming lessons, or simply being a friendly face at reception, we pride ourselves on creating an environment where people feel welcome and supported.
We're looking for a Leisure Duty Manager who shares that passion and wants to be part of a growing business that genuinely puts people first.
The Role
This is a hands-on role where no two days are the same.
You'll be responsible for helping to oversee the day-to-day running of the club, ensuring our members receive excellent service and that our facilities remain safe, clean and welcoming at all times.
You'll play an important role within both the leisure club and our growing swim school programme, supporting customers, assisting with enquiries and helping us continue to deliver an exceptional experience.
What You'll Be Doing
- Acting as Duty Manager and supporting the day-to-day operation of the club.
- Opening and closing the facility when required.
- Providing outstanding customer service and building positive relationships with members.
- Supporting the administration and development of our swim school programme. Assisting with membership and swimming lesson enquiries.
- Carrying out health and safety checks and ensuring high standards are maintained throughout the club.
- Supporting members on the gym floor and carrying out gym inductions where qualified.
- Helping drive membership sales and swim school growth.
- Supporting the wider team to ensure the club continues to operate smoothly and efficiently.
- Being a positive role model for both staff and members.
We're Looking For Someone Who
- Loves working with people and delivering excellent customer service.
- Takes pride in creating a welcoming and friendly environment.
- Is organised, reliable and able to work independently.
- Has a positive attitude and is willing to get stuck in wherever needed.
- Can remain calm under pressure and solve problems confidently.
- Is passionate about health, fitness, swimming and helping others.
Desirable Qualifications & Experience
- Previous experience within a leisure, fitness, hospitality or customer-facing role.
- Pool Plant Operator Qualification.
- Lifeguard Qualification.
- First Aid Qualification.
- Previous supervisory or management experience.
What We Offer
- Complimentary gym membership.
- Ongoing training and development opportunities.
- A supportive and friendly working environment.
- The opportunity to make a genuine impact within a growing business.
- The chance to be part of a team that cares about its members, customers and each other.
Hours
21 hours per week
A flexible approach is essential as shifts will include evenings, weekends and holiday cover.
If you're looking for a role where you can make a difference, build relationships and be part of something exciting, we'd love to hear from you.
To apply, please send your CV and a brief covering email telling us a little about yourself and why you'd like to join the team.
Pay: £13.00-£13.50 per hour
Benefits:
- Company events
- Gym membership
- On-site parking
Ability to commute/relocate:
- St Helens, Merseyside: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Available to work evenings till 9pm and weekends till 6pm
Experience:
- Customer service: 2 years (preferred)
- management: 2 years (required)
Language:
Licence/Certification:
- NPLQ or willing to do Emergency Responders Course (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
