Regional Hospital Account Manager
Central & Southwest England (Field Based)
Location: Ideally based in the Central Midlands (covering Central England, East Anglia, Wales & Northern Ireland)
Working Pattern: Field-based with home working
Contract: Full-time | Permanent
About Mawdsleys
At Mawdsleys, we're one of the UK's leading healthcare partners, supplying medicines, services and expertise to NHS Trusts, hospitals and healthcare organisations nationwide. With over 200 years of heritage, we've built our reputation on exceptional service, trusted partnerships and delivering innovative pharmaceutical supply solutions that help improve patient care.
We're now looking for a commercially driven Regional Hospital Account Manager to join our Wholesale Commercial team. This is an exciting opportunity to take ownership of a large hospital territory, build long-term customer relationships, and play a key role in growing our Hospital Division.
The Role
As a Regional Hospital Account Manager, you'll be responsible for developing and managing relationships with hospital pharmacy teams across your territory. Working closely with NHS customers and internal stakeholders, you'll identify commercial opportunities, maximise account performance and ensure Mawdsleys continues to deliver outstanding service.
This role offers a high degree of autonomy and is ideal for someone who enjoys building relationships, solving customer challenges and driving business growth.
Roles and Responsibilities
As our Regional Hospital Account Manager, you will:
- Develop and manage relationships with NHS hospitals and pharmacy teams across your territory.
- Drive revenue growth by identifying new commercial opportunities and expanding existing accounts.
- Analyse sales performance, customer trends and product usage to maximise account potential.
- Promote Mawdsleys' hospital distribution services and strengthen long-term customer partnerships.
- Plan and manage your territory effectively, balancing account retention with new business development.
- Work collaboratively with Commercial, Logistics, Finance and Customer Service teams to deliver excellent customer outcomes.
- Resolve customer queries and provide proactive, solution-focused account management.
What We're Looking For From You
We're looking for a confident relationship builder with strong commercial awareness and a passion for delivering exceptional customer service.
You'll have:
- At least three years' experience in pharmaceutical sales, account management or a customer-facing commercial role.
- Excellent communication and relationship-building skills with the ability to influence stakeholders at all levels.
- Strong analytical skills with experience interpreting sales data and identifying commercial opportunities.
- Excellent organisation and time management skills, with the ability to manage a large geographical territory.
- A proactive, self-motivated and results-driven approach.
- Strong IT skills, including Microsoft Excel and CRM systems.
- Flexibility to travel extensively across your region.
It would be great if you also have:
- Experience working within the pharmaceutical or healthcare sector.
- Knowledge of NHS procurement processes, hospital pharmacy or regional healthcare structures.
- Experience as a Pharmacy Technician or within a hospital pharmacy purchasing environment.
What We Offer
- Competitive salary and performance-related bonus.
- Hybrid working with autonomy to manage your own territory.
- Health Cash Plan with Westfield Health.
- Enhanced maternity and paternity pay.
- Annual leave loyalty days scheme.
- Cycle to Work scheme.
- Retail discount scheme.
- Ongoing training, development and opportunities for career progression.
- The opportunity to join a respected business making a real difference to healthcare across the UK.
Diversity and Inclusion Statement
At Mawdsleys, we are committed to building a diverse and inclusive workforce where everyone feels valued, respected, and supported. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Why Join Mawdsleys?
As a Regional Hospital Account Manager, you'll have the opportunity to shape strategic partnerships with NHS hospitals, influence commercial growth, and represent one of the UK's most established pharmaceutical service providers. If you're passionate about relationship management, business development and delivering exceptional customer service, we'd love to hear from you.
Benefits:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Experience:
- pharmaceutical sales, account management: 3 years (required)
Willingness to travel:
Work Location: Remote
