Enjoy building relationships?
This is a customer-focused sales role based at our branch, centred on building strong relationships, identifying customer needs, and working closely with the wider team to deliver excellent service and drive sales growth.
Turnbull & Co is a family-owned builders’ merchant, and we pride ourselves with being at the forefront of our industry, with forward thinking ideas and a refreshing approach to how we run our business
What you’ll be doing
- Organising and prioritising workload to deal with Customers.
- Greeting customers and suppliers in branch.
- Ensuring that telephone calls and emails are answered promptly, courteously and accurately.
- Serving customers on our trade counters.
- Responding to customer quote requests promptly and accurately.
- Seeking potential new business across our trading area, by email, telephone and visits to customers.
- Raising accurate and comprehensive purchase orders.
What matters most to us
- Excellent communication & interpersonal skills
- A positive and calm manner with a desire to provide first class customer service
- The ability to form positive relationships with colleagues.
- Excellent written English and verbal communication skills.
- An interest in plumbing & heating is desirable; however, experience is not necessary as all training will be given.
- A full UK driving licence.
You don’t need previous builders’ merchant experience — we’re happy to train the right person.
What we offer
We offer a competitive package, including:
- Industry-leading salary
- Bonus scheme
- 30 days’ holiday
- Training and development
- Pension, life assurance, and staff discount
This is a full-time role.
If this sounds like a role you’d enjoy, we’d welcome a conversation. Please contact [email protected] to find out more.
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