The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity)
IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong.
The Senior Delivery Manager (Identity) will lead the delivery of complex identity and access management initiatives, bringing together technical teams and stakeholders to deliver secure, user-focused digital services.
What We Offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
- An excellent contributory pension scheme
- A comprehensive range of childcare services
- Discounted bus travel and Season Ticket travel loans
- Membership to a variety of social and sports clubs
This role also offers the opportunity for hybrid working
About the Role
As Senior Delivery Manager (Identity), you'll lead the delivery of one of the University's most strategically important digital services, helping shape the future of identity and access management across the University of Oxford. You'll drive the ongoing development of Microsoft Entra ID and related identity services, ensuring they continue to evolve through an agile, continuous improvement approach. Working across product, service and delivery teams, you'll play a pivotal role in delivering a secure, scalable identity platform that supports the University's world-leading teaching, research and administration.
This is a highly collaborative leadership role where you'll bring together multidisciplinary teams, align delivery with the University's Identity roadmap, and manage complex dependencies across programmes and services. You'll champion agile ways of working, coach delivery teams, oversee planning, budgets, risks and resources, and build strong relationships with stakeholders, suppliers and technical specialists. Your leadership will help embed a modern service delivery model that delivers measurable value while maintaining a strong focus on users, security and continuous improvement.
About You
You'll be an experienced Senior Delivery Manager, Agile Delivery Manager or similar technology delivery professional with a proven track record of leading complex digital products or services in large, multi-stakeholder organisations. You have extensive experience of Agile methodologies, including Scrum and Kanban, and are confident leading multidisciplinary teams through change while fostering collaboration, continuous improvement and high-quality delivery. Experience with identity technologies, Microsoft Entra ID or Microsoft platforms would be highly advantageous.
You are an engaging leader with excellent communication, planning and stakeholder management skills. Comfortable working with both technical and non-technical audiences, you'll be skilled at balancing priorities, managing budgets, mitigating risks and resolving complex delivery challenges. Above all, you'll be someone who enjoys bringing people together, coaching teams to succeed and delivering services that create lasting value for a diverse and globally recognised organisation.
Application Process
You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.
