Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring the smooth operation of the front desk. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a welcoming environment dedicated to patient care. Potential for progression- Lead Dental Receptionist.
Duties
- Greet patients warmly and professionally upon arrival
- Manage appointment scheduling and cancellations efficiently
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as required
- Handle administrative tasks such as filing, data entry, and processing payments
- Coordinate with dental staff to ensure smooth daily operations
- Assist in managing patient correspondence and follow-up appointments
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials
Requirements
- Previous office experience is essential, ideally within a healthcare or dental setting
- Strong organisational skills with attention to detail
- Excellent communication skills, both written and verbal
- Proficiency in administrative tasks such as data entry and appointment management
- Ability to remain professional and courteous under pressure
- Friendly demeanour with a genuine desire to assist patients
- Basic knowledge of dental terminology is advantageous but not mandatory
This role is ideal for motivated individuals seeking a rewarding position within a supportive dental team. The position is paid, offering valuable experience in healthcare administration while contributing positively to patient experiences.
Pay: £14.00-£16.00 per hour
Work Location: In person
