Job Summary
We are seeking a dedicated and friendly Shop Assistant to join our team. The successful candidate will be responsible for providing excellent customer service, supporting daily shop operations, and assisting with administrative tasks. This role offers an excellent opportunity to develop organisational and communication skills within a dynamic retail environment. The Shop Assistant will play a vital role in ensuring customers have a positive experience and that the shop runs smoothly.
Responsibilities
- Greeting customers warmly and assisting them with their enquiries
- Operating the till system and processing transactions accurately
- Maintaining the cleanliness and organisation of the shop floor
- Restocking shelves and ensuring products are correctly displayed
- Providing information about products and services to customers
- Supporting administrative duties such as data entry, filing, and stock management
- Assisting with inventory checks and stock replenishment
- Handling customer complaints or concerns professionally and efficiently
- Supporting team members in daily shop operations to ensure smooth workflow
Experience
- Previous experience in customer service or retail is desirable but not essential; training will be provided
- Basic IT skills, including familiarity with point-of-sale systems
- Excellent communication skills, both verbal and written
- Organised, proactive, and able to work effectively as part of a team
- Friendly demeanour with a strong focus on delivering outstanding customer service
This role offers an engaging environment where you can enhance your skills while contributing to a welcoming shopping experience. We welcome applicants who are eager to learn and committed to providing excellent service.
Pay: £13.00-£14.00 per hour
Work Location: In person
