Overview
We're looking for a friendly, organised and welcoming Receptionist to join our small team here at The Leddie.
As the first face our guests meet, you'll play a key role in creating a warm, relaxed and memorable experience from arrival to departure. No two days are the same, so we're looking for someone who enjoys working with people, is happy to jump in and help other departments, and takes pride in delivering exceptional service.
Duties:
- Welcoming residents, diners, and those popping in for a casual drink or coffee
- Handling reservations, emails and telephone enquiries
- Assisting guests with anything they might need during their visit
- Assisting with administrative tasks, including processing invoices, updating guest information and preparing daily reports
- Supporting the wider hotel team whenever needed to deliver an exceptional guest experience
We're looking for someone who:
- Is naturally friendly with people
- Is organised and able to multi-task in a busy environment
- Works well both independently and part of a small team
Weekend and evening working is part of the role, but we believe in a fair rota and weekends are shared equally across the reception team where possible.
What we offer:
- 20-30 hours per week, with overtime available to cover holidays
- Generous share of tips and service charges
- Staff meals on duty
- Employee discounts at The Leddie and our sister properties
- A supportive, friendly environment
If you're passionate about hospitality and enjoy making people feel genuinely welcome, we'd love to hear from you.
Should you have any questions regarding the role before submitting your application, please email [email protected]
We look forward to hearing from you!
Job Types: Full-time, Permanent
Pay: £12.71 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
Language:
Work Location: In person
