Description
Join our award-winning team at Glenapp Castle, featured on BBC Amazing Hotels: Life Beyond the Lobby, with a Michelin Key and renowned for our 3 AA Rosette restaurant and Relais & Châteaux affiliation. We are looking for a passionate Events Coordinator to join the Castle to help make magical moments for guests.
Position Requirements
- Previous experience in events, weddings, hospitality, or administration, ideally within a luxury environment.
- Strong IT skills, including Microsoft Office and PMS systems.
- Excellent communication, organisation, and time management skills.
- Strong attention to detail and customer focused approach.
- Ability to use initiative, think creatively, and deliver exceptional guest experiences.
- Excellent written and spoken English.
Key Responsibilities
- Coordinate small events and weddings from booking through to delivery.
- Liaise with clients by phone, email, Zoom, and in person planning memorable events.
- Conduct event show rounds and planning meetings.
- Prepare and maintain accurate event documentation and booking systems.
- Work closely with the Events Manager and Hotel Operations team to ensure seamless event delivery.
- Promote and upsell activities and experiences to enhance guest stays.
- Manage event bookings, rooming lists, and guest information across internal systems.
- Build strong relationships with clients and suppliers.
- Support the Reservations team with event related bookings and enquiries.
- Present upcoming events at weekly management meetings.
- Minimum 1–2 years' experience in event planning, preferably weddings, or a qualification in Events Management or a related field.
Benefits Include:
- 28 days holiday entitlement (pro rata).
- Competitive salary plus monthly gratuities.
- Staff meals whilst on duty.
- 50% discount on food in Glenapp restaurants.
- Discounted stays for employees, friends, and family at Glenapp Castle.
- Preferential rates at Relais & Châteaux, PoB, and Luxury Scotland Hotels.
- Employee of the Quarter Award, including a luxury hotel stay and £500 food & beverage allowance.
- Employee Assistance Programme with 24/7 support.
- Uniform provided and staff social events.
- Subsidised live in accommodation available.
- Pension scheme enrolment.
Pay: From £26,860.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
