Branch Manager
Location: Aylesbury
Company: AGM Bishop’s Move (Part of AGM Relocation Ltd)
Job Type: Permanent, Full time
Salary: £40,000 - £50,000 per annum (Dependent on experience)
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We are seeking a dynamic and experienced Branch Manager for this exciting opportunity, to lead operations, drive profitability and ensure high standards of customer service and compliance.
This role requires strong leadership, strategic planning, and operational oversight across all aspects of branch performance.
Key Responsibilities:
- Lead, motivate and influence branch staff in a disciplined yet positive manner.
- Attend management, safety, and training meetings.
- Monitor branch performance and implement improvements.
- Collaborate with other branch managers to share best practices and resolve challenges working as a team.
- Coordinate local marketing initiatives in partnership with the Marketing team.
- Oversee facility needs and ensure operational readiness.
- Recruit, train, and manage branch staff, including performance appraisals and incentive plans.
- Maintain compliance with Health & Safety regulations and ISO9002 standards.
- Supervise vehicle maintenance and ensure legal compliance.
- Allocate resources effectively for removals and warehouse operations.
- Ensure accurate financial, operational, and personnel reporting.
- Foster strong customer relationships and uphold service quality.
- Represent the company at industry events such as BAR meetings.
- Client liaison, including first level claims and complaints.
Qualifications & Experience:
- Proven experience in branch or operations management with commercial acumen.
- Strong leadership, man-management and team development skills.
- Excellent communication, positive influencing and problem-solving abilities.
- Knowledge of health & safety and quality compliance standards.
- Ability to manage budgets, logistics, and customer service.
- Industry experience preferred although not necessary for the right candidate, as full training will be given.
What We Offer
- Competitive Salary: £40,000 - £50,000 per annum (Dependent on experience)
- Permanent, Monday to Friday 40hrs per week
- 25 days holiday + bank holidays
- Group Life Assurance
- Company pension scheme
- 2 paid volunteering days
- Employee Referral Scheme
- Access to employee engagement platform with lifestyle savings & high street discounts
- Reward & recognition programme
- Career development opportunities
- Company awards & events
- Free on-site parking
Pre-Employment Checks
Successful applicants will be subject to:
- Employment referencing
- Basic DBS check
- ID and Right to Work verification
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About Us
AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies.
AGM Bishops, established in 1854 in Pimlico, London, is one of the UK’s most recognised names in removals and relocation. With over 20 branches across the UK and Europe, we deliver premium home removals, international moves, secure storage, and business relocations. We pride ourselves on professionalism, care, and exceptional customer service.
Pay: £40,000.00-£50,000.00 per year
Experience:
- Operations management: 3 years (required)
- Removal Industry : 3 years (preferred)
- Leadership: 3 years (required)
- Problem-solving: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
