Salary - £25,470 per annum (pro-rata for part-time, £13.70 per hour)
Hours - Part-time, 17.75 hours per week (Wednesday, Friday & Saturday)
Contract - Fixed term until 31st of January 2027
Location - Drumbrae Leisure Centre
Open Day - Tuesday, 21st of July 2026
Are you passionate about delivering exceptional customer service and thrive in a dynamic, people-focused environment? Join our vibrant front-of-house team at Edinburgh Leisure as a Welcome Host, where you’ll be the face of our venues, creating memorable experiences for every customer.
What You’ll Do:
- Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience in every visit.
- Responding to customers’ questions and enquiries in person, over the telephone, and by email in a friendly and efficient manner.
- Preparing and setting up our venues and equipment for events and customer use. Keeping everything clean, tidy, safe, and presentable.
What You’ll Bring:
- A vibrant, customer-focused personality with strong communication and listening skills.
- Exceptional customer service skills with experience in customer-facing roles.
- Ability to juggle multiple tasks, stay calm under pressure, and respond quickly to customer needs.
- Ability to connect with diverse people and work independently or in a team.
- Ability to learn and follow all safety standards and procedures.
- Basic understanding of technology and experience with point-of-sale systems.
What We Offer:
- FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
- Opportunities for training, career growth and development
- Generous holiday allowance
- Cycle-to-work scheme
- Paid sick leave
- Company pension (with employee contributions matched by the company up to 12%)
- Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)
Opportunity Available:
- Part-time, 17.75 hours per week - Wednesday 12:00 - 20:00, Friday 15:45 - 20:15, Saturday 11:45 - 17:30
Interviews will be held at Jack Kane Sports Centre on Tuesday, 21st of July 2026. Due to limited spaces available on the day, we will contact successful candidates to reserve a time slot.
We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.
Registered Scottish Charity No: SC027450
