No Second Night Out provides a rapid response service, intervening to ensure no one needs to sleep rough.
We are currently looking for two Case Coordinators to join our No Second Night Out Team in the following areas:
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1 x Coordinator – Working across the East London Assessment Hub and Staging Posts (at Amhurst Road/Northumberland Park on occasion).
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1x Coordinator – To work at our Central Assessment Hub
In the role of Case Coordinator you will work flexibly to support clients where they need us the most:
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Playing a central role in coordinating the day to day case work of the Staging Post/Hub team to ensure high quality personalised casework.
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Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
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Line manage and provide essential support and supervision to Assessment and Reconnection Workers.
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In this non-shift role you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend.
About you
We are looking for someone with:
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Experience of communicating, liaising and negotiating with internal and external to a high level.
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Experience of client case management and the resilience to achieve and meet agreed outcomes.
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The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
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The ability to coordinate a project or team in a homelessness service and provide reconnection advice.
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Excellent communication skills and the ability to work with others whilst managing your own time.
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Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
How to Apply
Please download the job description and person specification from the advert page.
When you're ready to apply you can click the ‘Apply Now’ Button to start your online application form.
Closing Date: 10.00 am, 8th July 2026
Interview and assessment date: 21st / 22nd July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Please note: This role is eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.
3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000
