Business Operations Finance Administrator
Background. The Fishermen’s Mission is a Christian charity that provides emergency and welfare assistance to active and former commercial fishermen and their families, through practical, financial and pastoral support. Every year we help thousands of clients, many in desperate circumstances.
The Finance Administrator reports to the Finance Manager.
Hours of work. 5 days / 37 hours per week – 0900-1700 Monday to Thursday. 0900-1630 on Friday with 30 minutes for lunch. An hour can be provided for lunch, if preferred, by extending the working day to finish 30 minutes later.. The position is fully office based in Whiteley
Purpose of the role. The charity’s finance function is met by a small 2-person team – the Finance Manager and the Finance Administrator. The scope of this role is to support the Finance Manager with the tasks listed below; other finance functions and tasks as required and shared tasks across the Business Operations team.
Responsibilities:
· Finance mailbox. Monitoring the inbox through the day, dealing with any queries and processing invoices for payment received in a timely manner.
· Purchase Ledger. Sending all invoices for approval (currently using Adobe) and processing onto accounting system (Accounts IQ), and dealing with supplier queries and statement reconciliations
· Preparation, processing and checking of weekly payment run through the Lloyds Commercial online banking system.
· Sales Ledger. Whilst the bulk of our work is PL, there is a small element of Sales invoices that need to be raised and processed.
· Processing Daily Bank statements, ensuring all receipts are recorded appropriately, using an internal s/s (Perbanks), for use by Supporter Care team.
· Processing daily outgoings, chasing and ensuring DD’s are loaded into Accounts IQ.
· Post income from Salesforce batches to Accounts IQ.
· Processing Port accounts month-ends.
· Assist with year-end annual audit process.
· Creating new and updating process notes for the accounting package.
· Any other duties defined by Finance Manager in line with finance requirements.
· Act as Lead Administrator (a shared role) on a rota basis (general office duties)
· Act as backup to other team members, helping to ensure that all tasks are supported and delivered.
Personal Qualities
· High levels of enthusiasm, self-motivated, proactive and able to work on own initiative.
· Attention to detail.
· High standard of personal honesty and financial integrity.
· Willingness to adapt to new working practices.
· Recognises the importance of a team approach to tasks and priorities - a ‘team player.’
· Sympathetic to and supportive of the Christian ethos, mission and values of the charity, demonstrating compassion, empathy, integrity and respect in all interactions with colleagues, clients, and members of the public.
Skills required – Essential:
· Experience of maintaining accounting ledgers and running accounts to trial balance level.
· IT software skills, particularly Word and Excel (including creation and use of pivot tables).
· Well organised, efficient and accurate.
· Able to maintain confidentiality and deal with sensitive information.
· Good verbal and written communication skills – especially with our port staff around the country
· Ability to manage a varied workload against deadlines and agreed timetables.
· Ability to maintain controls within the organisation to ensure financial probity.
· Ability to work independently with minimal time management.
· Purchase ledger experience including processing invoices and preparing payment run.
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Skills required – Desirable:
· Part qualified accounting qualification (AAT or equivalent).
· An understanding of charity finances.
· An understanding of double-entry bookkeeping and accounting concepts.
· Bank reconciliations
· Experience of prepayments.
· Experience of fixed asset registers.
· Experience of assisting with management accounts.
· Experience of Accounts IQ.
· Experience of a Customer Relationship Management (CRM) tool (preferably Salesforce)
· Experience working in a busy environment.
· An understanding of Data Protection laws.
Systems used:
· Accounts IQ accounting software (implemented July 2025).
· Lloyds Commercial online banking system.
· Salesforce Customer Relationship Management (CRM) tool.
· Microsoft Office/MS365 (Excel; Word; Outlook; Teams; SharePoint)
· Adobe Acrobat
You will be required to work at all times with compassion and empathy and be comfortable working within the Christian Ethos of the organisation.
Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.
Job Types: Full-time, Permanent
Pay: £30,428.44 per year
Benefits:
- Company pension
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Ability to commute/relocate:
- Whiteley PO15 7FJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Finance Administration: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
