We are seeking a proactive and highly organised Office Administrator to support a growing, fast-paced business. This is a fantastic opportunity to play a key role in ensuring smooth day-to-day operations, supporting customers and internal teams from initial enquiry through to order completion.
This is more than a standard admin role—you’ll be instrumental in maintaining efficiency, delivering excellent service, and helping the business scale.
There is strong potential for the role to develop into a managerial position as the company continues to develop.
Key Responsibilities
- Processing enquiries via telephone, email, and in person, delivering excellent customer service
- Preparing quotations, processing sales and purchase orders, maintaining accurate records within internal systems
- Ensure that all sales and purchase orders are 100% accurate and processed within the required target deadlines.
- Preparing orders for delivery, ensuring all relevant documentation is in place
- Following up on outstanding transactions such as purchase orders and invoices
- Efficient filing of all relevant electronic and hard copy documentation to ensure full traceability of all business transactions
- Highlighting opportunities to streamline and improve administrative processes for greater operational efficiency
- Work collaboratively with Sales Manager and the wider sales team, to achieve sales targets and drive customer service excellence.
- To manage customer accounts effectively, ensuring work is prioritised appropriately.
- Work both individually and as part of a team to ensure KPI’s are met and exceeded.
- Develop and maintain working relationships that provide excellent customer service.
- To adopt a ‘one team’ approach to all work activity, building strong and collaborative relationships.
Role Requirements
Essential
- Strong organisational skills and excellent attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities while maintaining accuracy
- High capability in use of various IT software packages, essential for Microsoft Office 365
- Proactive approach with strong problem-solving skills
- Reliable, dependable, and able to work independently as well as part of a team
- High levels of integrity and discretion
- Team player with a collaborative mindset
- Highly motivated with a positive 'can do' attitude
- Excellent time and project management skills
Desirable
- Previous experience in engineering, logistics, or similar sectors
- Previous experience in an administration role
- Excellent organisational skills with meticulous attention to detail.
- Ability to manage multiple priorities while maintaining professionalism under pressure.
- Relevant qualifications in business administration
- Supervisory experience with the ability to lead a team effectively.
- Full Driving Licence
Salary
- Full Time - 38.5 hours p/week (negotiable)
- £26k - £32k (depending on experience)
- Opportunity for progression into a managerial role
- 20 days annual leave + bank holidays
- Additional annual leave based on length of service
- Ongoing training and development
- Friendly and supportive team environment
If you’re an organised, detail-driven professional who enjoys keeping operations running smoothly and wants to be part of an ambitious, growing company—we’d love to hear from you.
To register your interest in this position please email a cover letter along with a current C.V. to [email protected]
Pay: £26,000.00-£32,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
