At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
Are you looking for an exciting opportunity to showcase and develop your customer service and administration skills. We are looking for a Business Support Officer to work in our busy Parking Services team, supporting the administration of Penalty Charge Notices, Parking Permits and Blue Badge applications
About the Team
Parking Services is an area of expertise that aims to ensure the delivery of a high quality and effective service, with a commitment to change and improvement driven by the councils ambitious Transport and Environmental policies and aims.
For example, we are one of only 12 councils in the country currently due to introduce new Moving Traffic restrictions to help make roads safer, reduce congestion and improve air quality.
We will empower and support you through our comprehensive induction and training programme to develop your parking knowledge and other essential skills, such as; customer service and communication, the assessment of case work, decision making and the ability to problem solve and multi task.
About You
You will be part of a supportive and multi skilled team providing you with the opportunity to work alongside colleagues as well as being able to work independently.
This is an important role within the team, so you will need to show us that you have the necessary skills, attitude and confidence outlined in the job description to help bring greater resilience to Parking Services and contribute to our performance.
Whilst we do offer flexible working, please note there is a need for employees to attend the office two days per week to support collaboration and service delivery.
Your main place of work will be the award winning modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport with a train station 5 minutes away.
Interested to find out more
If you are interested in this post and would like further information after reviewing the job description and role profile, or if you’d like to discuss the position in more detail, please contact Deborah Veale, Business Support Team Leader, on 01225 477133.
Interview date: 22/07/2026
Regrettably this role is not eligible for sponsorship
No Agencies Please.
- Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible
