Job description:
Do you enjoy delivering excellent customer service, working as part of a team, and working in a fast-paced environment? If so, we have an exciting new opportunity for you!
Who are we?
Damira Dental are a growing dental group with 50+ practices across England. We have a strong commitment to ethical and preventative dentistry, and we offer a wide variety of NHS and private dental treatments. Our Contact Centre is a growing side of the business, currently located in North End, Portsmouth.
Job description
As a Contact Centre Advisor, you will speak to patients calling our practices in order to arrange appointments and answer any queries they may have. The aim is to provide a high level of service to provide a seamless experience when they go on to visit the practice.
Purpose of the Job
We are looking for friendly and professional individuals with previous customer service experience to:
- Deliver excellent customer service
- Book appointments and answer queries as required
- Take payments as required
Performance Expectations
- Provide prompt, professional responses to all patient enquiries.
- Coordinate effectively with the reception team to streamline appointment scheduling and payment processes.
We are open Monday to Sunday 8am – 8pm. Typical working hours will be four days 8-5 and one day 8-8.
Benefits:
- OTE increase of £720 on salary after 9 months
- Pizza Thursday! Free pizza on the last Thursday of every month!
- Apprenticeships available for further personal and professional development
If this sounds like something you are interested in, please send your CV to [email protected] in the first instance for an informal chat about the role.
We look forward to hearing from you!
Work Location: In person
