Contract Type: Full-Time, 37 hours per week
Salary: Grade 8 £33,699 - £34,434 P/A
Location: Service Headquarters
Closing Date: Sunday 23rd August at 23:59pm
Applications via Indeed/CV will not be accepted. In order to be considered, please submit an application form which can be found using the below link, to [email protected]
https://humbersidefire.gov.uk/careers/vacancies/service-improvement-officer-3
We’re looking for a motivated and forward-thinking Service Improvement Officer to join our Corporate Assurance team, playing a key role in driving continuous improvement across the Service.
About the role
You’ll work at the heart of improvement activity coordinating projects, strengthening governance, and supporting quality assurance and audit processes. You’ll collaborate with managers providing insight and practical support to help deliver real, measurable outcomes.
Key responsibilities include:
- Supporting delivery of service improvement, projects, internal audits, fire standards and HMICFRS inspections
- Supporting information governance, including FOI/EIR and data processes
- Contributing to performance, risk, and business planning frameworks
About you
You’ll be proactive, organised, and confident working across teams and working with senior managers to influence and improve how things are done.
You’ll bring:
- Experience in delivering evidence-based improvements
- Strong analytical, communication, and partnership-working skills
- Knowledge of project management, risk, and quality assurance approaches
- The ability to manage priorities, meet deadlines,
- A passion for continuous improvement and a commitment to the Service’s values and ethics are essential.
Why join us?
You’ll be part of a supportive team helping shape how the Service improves, learns, and delivers for communities, offering real influence, variety, and the chance to make a visible difference.
Benefits package:
· Local Government Pension Scheme
· Free on-site parking
· Generous holiday entitlement
· Access to an Employee Assistance Programme
· Sports and Welfare Association with free use of gym
· Access to discounts through the Blue Light Card
· Free private healthcare
· Cycle to work scheme
· Car salary sacrifice
Applications will be via the submission of an application form, outlining suitability for the role against the criteria set out in the person specification. Please submit your completed application form via email to the HR Team on [email protected]
Candidates are asked to complete their own application form without assistance from other external sources such as ChatGPT. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
Proposed Recruitment Timeline:
Closing Date: Sunday 23rd August 2026 23:59pm
Shortlisting Date: 26th August 2026
Interview Date: 18th September 2026
Appointment is subject to satisfactory pre-employment checks including references, right to work, and DBS checks.
For an informal discussion about the role please contact Head of Corporate Assurance, Jamie Morris [email protected]
Applicants who require reasonable adjustments for disabilities at any stage of the selection process are invited to contact the HR Team ([email protected]), in confidence, at the earliest opportunity.
Here at Humberside Fire and Rescue Service, our people are what make us unique and every individual who shares our values has a voice to add to our story. We are committed to preserving our inclusive culture and promoting a sense of belonging. We believe we grow and learn better with a diverse team of employees and, as a result, we always appoint the best applicants based on what they can bring to our organisation, drawing on the differences in who we are, how we think and what we’ve experienced.
Job Types: Full-time, Permanent
Pay: £33,699.00-£34,434.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
