Overview
We are seeking enthusiastic and professional individuals to join our hospitality team. This role offers an excellent opportunity to develop your skills within the service industry, providing exceptional guest experiences in a dynamic environment. The position is ideal for those passionate about delivering outstanding customer service and creating memorable moments for our guests. Previous experience in hospitality or restaurant settings is preferred but not essential, as training will be provided.
Duties
- Welcome guests warmly and ensure a positive first impression
- Take reservations and manage guest bookings efficiently
- Serve food and beverages in a courteous and timely manner
- Assist guests with their enquiries, ensuring their needs are met promptly
- Maintain cleanliness and organisation of service areas
- Handle phone calls professionally, demonstrating excellent phone etiquette
- Support team members during busy periods to ensure smooth operations
- Provide information about menu items, specials, and hotel amenities as required
- Ensure compliance with health and safety regulations at all times
Experience
- Previous experience in restaurant or hotel environments is advantageous but not mandatory
- Strong communication skills to interact effectively with guests and team members
- Experience in guest services, serving, or hospitality roles is highly desirable
- Ability to handle multiple tasks efficiently while maintaining a friendly demeanour
- Knowledge of good phone etiquette and professional communication standards
This role offers an engaging environment where your interpersonal skills can flourish. We value dedicated team players who are eager to learn and committed to delivering exceptional service. Join us to be part of a vibrant team that prioritises guest satisfaction and professional growth.
Pay: £14.00-£18.00 per hour
Benefits:
Work Location: In person
