Job Overview
QSX Transport Ltd is looking for a motivated and well-organised professional to manage our office operations and customer communications while helping us grow our brand and sales.
If you're passionate about customers, communication and sales - we want you!
YOUR MAIN RESPONSIBILITIES
Respond to customer inquiries quickly and professionally (calls, emails, WhatsApp, etc.)
Send emails, quotes and information to customers
Make outbound phone calls and follow up with leads and customers
Follow up on quotes, bookings and ongoing jobs Schedule jobs, appointments and delivery times
Maintain and update customer information and records
Work closely with the team to ensure smooth daily operations
Support marketing activities and help generate new business
Identify sales opportunities and help convert leads into customers
WHAT WE ARE LOOKING FOR
Excellent communication skills
Strong written and verbal skills
Experience in customer service, sales or office administration
Good at handling multiple tasks and priorities
Confident on the phone and in follow-ups Organised, reliable and detail-oriented
Passion for sales, marketing and customer satisfaction
Proficient in Microsoft Office (Word, Excel, Outlook) and basic CRM knowledge is a plus Positive attitude and willing to learn Previous experience in logistics or transport industry is an advantage
Pay: £23,500.00-£53,513.45 per year
Work Location: Remote
