Experienced Dental Nurse – Full-time permanent role
TCO or dental reception experience particularly welcomed
Truss Dental is recruiting one experienced dental nurse to join our team on a full-time permanent basis.
We are interested in hearing from experienced dental nurses who fit one of three profiles:
- An experienced dental nurse with a proven track record in treatment coordination/TCO.
- An experienced dental nurse with proven dental reception experience.
- An experienced dental nurse who wishes to remain primarily clinically focused.
This is one vacancy. The successful candidate’s final job title, responsibilities and rate of pay will reflect the proven experience and additional skills they bring to the role.
We believe the best working relationships are built on mutual respect, clear expectations and support on both sides. We want to provide our team with the support, systems, technology and working environment they need to do their best work. In return, we ask for professionalism, reliability, teamwork and a genuine commitment to an excellent patient experience.
Salary
Dental nurse: £14.89 per hour
Dental nurse/receptionist: £15.03 per hour
Dental nurse/TCO: from £15.40 per hour
Appointment to the dental nurse/receptionist or dental nurse/TCO profile will be based on demonstrated experience and competence in those additional responsibilities.
The final job title, duties and rate of pay will be confirmed in the successful candidate’s offer and contract.
Benefits
As part of the Truss Dental team, you will receive:
- £75 birthday bonus
- Annual GDC registration fee paid by the practice
- Employee support programme with Westfield Health
- Free CPD through Dentinal Tubules
- Practice-funded team social events
- No weekend working
- Ongoing training and professional development
Hours
- 38 hours per week
- Monday to Friday
- Monday includes a late night
- Friday finish at 2.15 pm
- No weekend working
What we are looking for
First and foremost, we are looking for an experienced dental nurse who:
- Is appropriately registered with the GDC.
- Provides a consistently high standard of patient care.
- Is professional, reliable and well organised.
- Communicates confidently and kindly with patients.
- Works positively as part of a close-knit team.
- Maintains high clinical and cross-infection standards.
- Takes pride in their work and the patient journey.
- Is comfortable working in a busy NHS and private dental environment.
TCO experience
Candidates with a proven track record in treatment coordination are particularly encouraged to apply.
We are looking for genuine, demonstrable experience in areas such as:
- Pre-clinical patient conversations and triage.
- Treatment coordination consultations.
- Patient communication and treatment plan support.
- Following up treatment plans.
- Managing a patient pipeline.
- Supporting patient conversion and case acceptance.
- Working closely with clinicians and the wider team.
Dental reception experience
We are also very interested in candidates with proven dental reception experience.
Relevant experience may include:
- Managing patient enquiries.
- Telephone communication.
- Appointment book and diary management.
- Payments and administration.
- Recalls and patient follow-up.
- Supporting the wider patient journey.
- Working confidently with a dental practice management system.
We use Dentally, so previous Dentally experience is highly desirable.
What we will do to support you
At Truss Dental, we want our team members to have the support and clarity they need to do their jobs well.
We will:
- Provide a supportive and professional working environment.
- Give you a structured induction into the practice.
- Support your ongoing professional development.
- Provide access to modern clinical equipment and technology.
- Give you clear responsibilities and expectations.
- Encourage you to contribute ideas and improve the patient experience.
- Provide regular team training and development.
- Support you in doing your role well.
About Truss Dental
Truss Dental is a modern NHS and private dental practice in the heart of Irvine, Ayrshire.
We are committed to delivering high-quality dentistry alongside a patient experience built around communication, teamwork and care.
We want team members who contribute positively to the practice, support one another and take pride in the experience we provide to our patients.
Location
Truss Dental
85 East Road
Irvine
KA12 0AA
How to apply
Please send us your CV to our Practice Manager [email protected] together with a short introduction telling us:
- A little about you and your dental nursing experience.
- Whether you have previous TCO experience.
- Whether you have previous dental reception experience.
- Whether you have experience using Dentally.
- Which areas of the role you have demonstrable experience in.
We are particularly interested in candidates who can clearly demonstrate their previous responsibilities and experience.
Appointment will be subject to satisfactory pre-employment checks appropriate to the role, including confirmation of GDC registration, references and evidence of the right to work in the UK.
If you require a reasonable adjustment during the recruitment process, please let us know and we will be happy to discuss how we can support you.
If you are an experienced dental nurse who can bring additional TCO or reception expertise to our team, or you are a strong clinically focused dental nurse looking for your next long-term role, we would be pleased to hear from you.
Pay: From £14.89 per hour
Expected hours: 38.0 per week
Benefits:
Work Location: In person
