Fixed Term Contract – 12 Months
24 Hours per Week
Based at Newsham, Near Thirsk, North Yorkshire
Salary dependent on experience
At Newsham, we create exceptional experiences across our growing hospitality group. From beautiful weddings and luxury accommodation to corporate events, private celebrations and bespoke catering, we're passionate about delivering memorable experiences and exceptional service.
We're looking for an experienced and commercially minded Commercial Sales Manager to join our team on a 12-month fixed-term contract.
This is an exciting opportunity for someone who combines a natural drive for sales with strong commercial awareness. You'll play an active role in managing and converting enquiries, while also looking at the bigger picture – analysing performance, understanding our market and developing creative ideas to drive bookings and maximise revenue across the Hospitality Group.
To succeed in this role, you'll already have experience within the hospitality, hotel or events sector and understand the commercial drivers that influence bookings, occupancy and revenue.
The Role
Reporting to the Directors, and working closely with our Head of Finance and Marketing Manager, you'll help drive commercial performance across our Hospitality Group.
You'll take an active role in managing incoming enquiries and following up opportunities to secure bookings across our venues, events and accommodation. Alongside this, you'll analyse business performance, evaluate market trends and competitor activity and identify opportunities to increase bookings, occupancy and revenue.
You'll also work closely with our Front of House Management team, who support the wider client journey including venue viewings and event planning, ensuring we work together to maximise every sales opportunity and deliver an exceptional experience from initial enquiry through to the event itself.
Your focus will span:
- Weddings and venue bookings
- Accommodation and self-catering stays
- Corporate events and hospitality
- Private events and celebrations
- Catering and hospitality services
What You'll Be Doing
- Managing and monitoring incoming enquiries across the Hospitality Group and ensuring opportunities are followed up effectively to secure bookings.
- Developing and implementing commercial sales strategies to maximise bookings, occupancy and revenue.
- Working closely with the Marketing Manager to ensure marketing activity is generating the right enquiries and delivering strong commercial results.
- Analysing enquiry, booking, occupancy and revenue data to understand performance and identify opportunities for growth.
- Monitoring conversion rates and identifying where improvements can be made throughout the sales journey.
- Reviewing competitor activity, pricing, market trends and customer demand to ensure Newsham remains commercially competitive.
- Identifying quieter trading periods and developing creative campaigns, offers and packages to generate demand and fill availability.
- Working alongside the Front of House Management team to maximise booking value and sales opportunities throughout the customer journey.
- Reviewing our products, packages and customer proposition and recommending opportunities to strengthen them.
- Producing regular commercial reports, forecasts and performance updates for the Directors.
- Continually reviewing sales processes and identifying ways to improve efficiency, conversion and profitability.
- Bringing forward new ideas and commercial opportunities that support the continued growth of Newsham.
About You
We're looking for someone who is commercially aware, driven and analytical, with a genuine passion for hospitality.
You'll have:
- Proven experience in a commercial, sales or revenue-focused role within the hospitality, hotel or events sector.
- A strong track record of driving sales and converting opportunities into bookings.
- A good understanding of occupancy, pricing, seasonal demand and the factors that influence commercial performance within hospitality.
- The confidence and communication skills to manage enquiries and build strong relationships with prospective clients.
- Experience analysing business performance and using insight to identify opportunities and inform decisions.
- Strong commercial awareness and the ability to balance customer experience with business performance.
- Excellent organisational skills and the ability to manage multiple priorities and sales opportunities.
- Strong communication and collaboration skills, with the ability to work effectively across Marketing, Finance and operational teams.
- A proactive, creative and solutions-focused approach.
- A genuine passion for delivering exceptional customer experiences and supporting business growth.
Hours of Work
This is a 24-hour per week position, with flexibility around how those hours are worked across the working week.
Hours will generally need to fall within our core office hours of 9:00am–5:00pm, enabling you to collaborate with colleagues, attend meetings and respond effectively to enquiries.
There may occasionally be a requirement to work outside of standard office hours to support business needs or attend key events.
What We Offer
In return, we offer:
- The opportunity to make a genuine impact within a growing hospitality group.
- A varied role combining hands-on sales with commercial strategy and analysis.
- The opportunity to bring forward ideas and directly influence commercial performance.
- A supportive and collaborative team.
- Beautiful countryside surroundings.
- Opportunities for learning, development and professional growth.
How to Apply
If you're an experienced hospitality sales professional who enjoys both the hands-on challenge of converting enquiries and the bigger-picture thinking behind driving commercial performance, we'd love to hear from you.
Please submit your CV together with a covering letter explaining why you're the right fit for the role.
Experience:
- Sales management: 2 years (required)
Licence/Certification:
- drivers license (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
