Medical Secretary & Marketing Assistant (Part-Time) Location:
Mostly remote, with in-person presence at our Henley-on-Thames clinic
(candidates should be within reasonable travelling distance, as this will increase as the role develops)
Hours: Flexible, approx. 12 hours/week over 3-4 days.
Pay: £15-18/hour
About Berkshire Menopause Clinic
Berkshire Menopause Clinic is led by Dr McQuillan, a menopause and women’s health specialist deeply passionate about transforming women’s health. The clinic’s mission goes beyond expert, compassionate care — with a drive to educate and empower the wider community with safe, evidence-based information, so every woman can access the support she deserves.
This is a small, dynamic, and independent clinic where passion, professionalism, and a strong work ethic guide everything we do. By joining Dr McQuillan, you’ll play a key role in supporting both the day-to-day running and the growth of the clinic. Your ideas, initiative, and independence will be valued, and your work will directly impact patients’ experiences and make a real difference to their lives.
If you share this commitment to forward-thinking excellence and want to contribute to a cause that truly matters, we’d love to work with you.
About the Role
Dr McQuillan is seeking an organised, proactive Medical Secretary & Marketing Assistant to support the smooth running of the medical clinic and help raise awareness of our services. This hybrid role is 70% medical administration and 30% creative marketing—perfect for someone who loves variety, thrives on responsibility, and is motivated by meaningful work.
This role is ideal for someone looking to grow with the clinic over time and become an integral part of its day-to-day operations and future development.
Key Responsibilities
Medical Clinic Administration (Approx. 70%)
- Draft and send highly confidential patient clinic letters and follow-up communications.
- Manage the clinic inbox: handling patient queries on prescriptions, appointments, and billing.
- Proactively manage Dr McQuillan's schedule, booking meetings, and handling queries for external talks.
- Maintain strict compliance with Care Quality Commission (CQC) policies, auditing and keeping all clinic documents up to date.
- Manage patient questionnaires, record-keeping, and clinic supplies.
Marketing & Growth (Approx. 30%)
- Develop engaging social media marketing activity including content in Canva and post across Instagram, Facebook, and LinkedIn.
- Write monthly newsletters and assist with LinkedIn strategy.
- Identify and pursue new marketing opportunities including arranging and promoting community wellness events, corporate educational talks).
- Build and nurture partnerships with local organisations and attend occasional in-person events to expand the clinic’s reach.
- Monitor healthcare trends to keep content fresh and relevant.
Strategic Support (additional)
- Contribute ideas in business meetings to enhance clinic presence and services.
- Support HR and recruitment as we grow.
Ideal Candidate Profile
- 3+ years of experience in medical or high-level administration, ideally combined with marketing. (A degree is a bonus but not required).
- Exceptional attention to detail with proven experience handling highly confidential data or correspondence.
- Strong written, visual, and organisational skills.
- Proficient in Canva, social media, and email marketing platforms.
- Friendly, approachable, professional, and strong ethics in representing our clinic.
- A self-starter with excellent attention to detail, able to work independently, and a natural problem solver. You’ll have the freedom to take ownership of tasks while using your initiative to solve problems and bring fresh ideas to the table.
- Based within a commutable distance of Henley-on-Thames and happy to attend the clinic when needed.
Desirable Experience
- Prior experience as a Medical Secretary, Medical PA, or working within a CQC-regulated environment is highly desirable.
- Experience in PR or working with media outlets.
What We Offer
- Flexible hours and remote working (with occasional on-site days in Henley-on-Thames).
- Free parking when on-site.
- Supportive, collaborative working relationship directly with Dr McQuillan.
- The opportunity to make a genuine impact in women’s health and help grow a forward-thinking independent clinic.
Why Join?
You’ll work closely with Dr McQuillan, playing a vital role in supporting clinic operations, keeping us CQC-compliant, shaping the patient experience, driving clinic growth, and amplifying our message.
This role is perfect for someone who brings calm, organisation, and creativity — someone who enjoys making things run smoothly behind the scenes and connecting with people, whether through a reassuring patient email or an engaging social media post.
This is also an opportunity to grow alongside a developing clinic, with scope to deepen your involvement as the business expands.
What Success Looks Like
✓ Patients feel cared for through smooth admin and kind, prompt communication.
✓ Clinic runs seamlessly with compliance, patient letters, and operational tasks managed.
✓ Our message reaches more people via engaging marketing content and events.
✓ The clinic continues to grow through your ideas, energy, and initiative.
You’ll Thrive Here If You…
- Are organised, proactive (a ‘natural problem solver’), and love variety.
- Love highly detailed administrative work and get satisfaction from organised systems and high quality attention to detail
- Enjoy using Canva and learning new tools.
- Are experienced managing social media (Facebook, LinkedIn, and Instagram).
- Bring positivity, professionalism, reliability, and creativity to your work.
- Communicate with kindness, showing empathy and a reflective approach.
- Value being part of a passionate, mission-driven team, and take pride in maintaining a strong work ethic in everything you do.
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Application by 10/9/26
If you’re ready to play a hands-on role supporting Dr McQuillan in a growing clinic that genuinely cares, we’d love to hear from you.
Please email your CV and a covering letter to: [email protected]
We’re a women’s health clinic that values authenticity, empathy, and real connection. Please submit a personally written CV — applications generated using AI tools will not be considered.
Job Type: Part-time
Pay: £15.00-£18.00 per hour
Expected hours: 12.0 – 14.0 per week
Benefits:
- Free parking
- On-site parking
Application question(s):
- We believe in providing a very supportive environment to learn, however we also are looking for a proactive, keen person. If you are unsure how to complete a task or use a new software tool, are you confident in your ability to independently research solutions or look up guides to figure it out yourself before asking for help?
- As a high-quality medical clinic, we take pride in maintaining a warm, polished, and professional presence for all our patients. Are you comfortable maintaining these professional standards in both your attire and your daily interactions and when working remotely from home?
- We are passionate about educating our community and leading the way in women's health. Are you able to assist with marketing, social media and organising our community events and occasionally attending in person to help them run smoothly? If so, please elaborate on your experience in marketing and how you could help increase our clinic reach in the community
- We pride ourselves on turning patient email/telephone queries into clinic bookings by providing exceptionally warm, friendly, and welcoming responses. Are you confident in your ability to maintain this kind, patient-focused approach at all times, even when dealing with direct or challenging communications?
Please provide your experience in any patient/client facing roles
- This role is 70% medical administration (including drafting confidential patient letters, managing the clinic inbox, and maintaining day-to-day administrative processes to ensure compliance with Care Quality Commission (CQC) standards and high-quality service delivery.
What is your experience handling medical, highly confidential, or other high-standard administrative tasks? (please elaborate if you have experience in managing quality control, risk, and governance frameworks such as CQC).
Education:
- A-Level or equivalent (required)
Experience:
- Administrative: 3 years (required)
Language:
Willingness to travel:
Work Location: Hybrid remote in Henley on Thames RG9 2DZ
