Title: Engagement Worker – Early Intervention and Prevention
Hours: 36
Salary: £27,013.56 to £29,552.02 per annum
Reporting: Operational Manager - Early Intervention and Prevention
Contract: Permanent
Job Reference: PS/EIP/07
Make a Real Difference in People’s Lives
Are you passionate about helping people overcome challenges and achieve lasting positive change? If you’re looking for a role where every day brings variety, purpose and the chance to make a meaningful impact, this could be the perfect opportunity for you.
As an Engagement Worker, you’ll act as a keyworker supporting families, adults and whole households at an early stage—helping prevent issues from escalating to more intensive services. You’ll work collaboratively with people on your caseload, completing Early Help assessments and delivering personalised support that empowers them to build confidence, resilience and long‑term coping skills.
Why Join Us?
- Professional growth and support
- You’ll receive high‑quality training, strong managerial support and access to extensive partner networks to help you develop specialist skills across areas such as mental health, debt, housing, relationships and parenting.A people‑centred, values‑driven team
- You’ll be part of a supportive and passionate team committed to making a difference across the community.
- A flexible and varied working environment
This hybrid role offers a blend of office work (Oldham), community‑based activity and home visits—keeping your days engaging and varied.
We’d love to hear from you if you:
Have experience managing a caseload and using electronic recording systems
Build positive, trusting relationships with children, young people and adults
Are passionate about early intervention and empowering people to make meaningful change
Thrive in a role where no two days are the same
Interested? Let’s Talk.
If you’d like to find out more before applying, feel free to contact Rachel Lord at
[email protected]
To view the full role profile or submit an application, visit:
https://www.positive-steps.org.uk/work-with-us
JOB PURPOSE
- To provide support to children, families and adults to prevent escalation to intensive support services.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Provide keyworker support to children, families and adults, delivering holistic support to address a wide range of needs
- Conduct holistic assessments and provide support to children, families and adults in line with relevant legislation, quality standards and best practice to safeguard the service
- Undertake accurate, timely recording using digital caseload management systems to meet contract requirements
- Maintain relationships with other professionals to improve outcomes for children, families and adults
- Apply co-production principles in your work to ensure that the user’s voice is represented
- Apply the consistent application of all relevant policies and procedures including safeguarding, health & safety and equality & diversity to ensure a compliant service
- Undertake any other duties to meet service and organisational objectives following consultation with your manager
Person Specification
Experience
- Demonstrable experience of supporting children, families and/or adults with a range of needs using different interventions
- Demonstrable experience of planning, monitoring and evaluating your own work
- Demonstrable experience of multi-agency working
- Demonstrable success in promoting diversity
Knowledge
- Awareness of the issues affecting children, families and adults and their impact
- Awareness of safeguarding legislation and guidance, and the boundaries of professional relationships
- Understanding of Health & Safety legal requirements and best practice
Skills
- Developed skills in engaging, supporting and motivating children, families and adults
- Primary communication skills
- Primary skills in problem solving
- Primary skills in assessment of needs and in developing person-centred action plans
- Primary skills in Microsoft Office and database systems
- Basic skills in literacy and numeracy
Personal Attributes
- Sound judgement and awareness of political sensitivities
- Sound professional and tactical judgement and the ability to establish priorities and principles
- Resilient and able to work independently as required
- Commitment to Positive Steps vision and values
Additional Requirements
- Prepared to work flexibly to meet the needs of customers and the organisation including travelling throughout the borough
- Occasional evening and weekend working required
- Enhanced DBS required
Pay: £27,013.56-£29,552.02 per year
Benefits:
- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- Sick pay
Experience:
- supporting families: 1 year (required)
- safeguarding: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Oldham OL1 1DJ
