As UK Change Manager, you will deploy the global change roadmap locally, ensuring it is adapted to the UK context, stakeholders and operational realities.
Rolling out the UK change roadmap aligned with the global ERP programme, adapting it to local populations, constraints and timelines
Leading local scoping activities: stakeholder mapping, impact assessments (processes, roles, pain points, risk of workarounds) and continuous updates
Activating UK sponsorship by preparing and supporting the UK Sponsor and management chain (manager toolkits, key messages, Q&A, team briefings)
Driving adoption measurement and reporting through ADKAR/ICAP pulses, gap analysis (Awareness, Desire, Knowledge, Ability, Reinforcement) and corrective action plans, with reporting consolidation for France
Building and animating the UK Key Users / Super Users network (selection, onboarding, rituals, recognition, coordination with business teams)
Coordinating operational readiness: role-based training plans, session organisation, completion tracking, UAT preparation “as in real life”, and structured feedback management
Preparing and supporting Go-Live (D-90 / D-30 readiness checkpoints), providing hands-on support, managing resistance, and running a clear “what we heard / what we changed” loop
Managing Hypercare and stabilisation (D+30 / D+60 / D+90): field support, reduction of irritants, securing adoption and smooth transition to BAU/Run