Our Defined Contribution Consulting (DCC) Business Unit is a key part of Hymans Robertson's consulting practice and is recognised as a market leader in the pensions industry. We work with a diverse range of clients, including corporate employers, trustee boards, local government pension schemes and pension providers, helping them navigate complex challenges and deliver better retirement outcomes for their members. Combining deep technical expertise with innovative thinking, we advise on areas including investment, governance, retirement and scheme design, making a real difference to the financial futures of millions of people across the UK.
Our Team Coordinators play a key role within the DCC Business Unit, providing high quality secretarial and administrative support to the team. Working closely with colleagues from across the team and with other secretaries across our firm.
*We are open to considering candidates on either a full-time basis or a part-time basis of 28 hours per week across 4 days.*
What will your role look like?
As a valued member of our team, you'll provide high-quality administrative and operational support, helping to ensure the smooth running of day-to-day activities. This is a varied role where you'll work closely with internal stakeholders, client teams and external contacts, building strong relationships and delivering an excellent service.
You'll play an important part in supporting client delivery, maintaining business processes and ensuring key tasks are completed accurately and efficiently.
Though this is a varied role, your key responsibilities will include:
-
Coordinating internal and external meetings, including preparing agendas, presentations, correspondence and other materials required by attendees.
-
Providing administrative support across the team, including answering calls, managing correspondence, taking minutes, proofreading documents and tracking actions to completion.
-
Maintaining accurate and up-to-date electronic client records and documentation.
-
Arranging travel and accommodation through the CTM Portal in line with company travel policies, ensuring stakeholders receive comprehensive itineraries.
-
Processing Anti-Money Laundering (AML) checks in accordance with firm procedures and supporting compliance requirements across the Business Unit.
-
Assisting with the onboarding of new clients and supporting client take-on activities.
-
Managing records of team expenses, gifts and hospitality, and processing client invoices through our internal billing systems.
To enjoy and succeed in this role you will have/be:
-
Strong experience using Microsoft Office applications, particularly Excel, along with the ability to produce professional reports, presentations and communications.
-
Excellent planning, organisational and prioritisation skills, with the ability to manage multiple tasks effectively.
-
Outstanding communication and interpersonal skills, enabling you to quickly build positive relationships with colleagues and stakeholders.
-
A proactive and self-motivated approach, with the confidence to use your initiative and take ownership of tasks.
-
Exceptional attention to detail, ensuring work is completed accurately and to a high standard.
-
The ability to learn new systems, processes and procedures quickly and confidently.
-
A flexible and adaptable mindset, with strong problem-solving skills and a willingness to support changing business needs.
-
The ability to work independently and handle sensitive or confidential information with discretion and professionalism.
-
A hands-on approach and a commitment to delivering excellent service.
-
Educated to GCSE English or Scottish Higher English level (or equivalent).
-
Alternatively, you'll hold a recognised professional qualification or be able to demonstrate relevant experience in a similar role.
In addition to a competitive salary and access to our profit share scheme, we offer:
-
A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
-
A collaborative and encouraging work environment where your thinking and ideas are encouraged.
-
On site mental health and wellbeing assistance.
-
A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
-
Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
-
Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments – with the expectation of two ‘in-office’ days per week.
-
A flexible working window, allowing colleagues the freedom to work flexibly between the hours of 7am and 7pm.
We work alongside employers, trustees and financial services institutions, offering independent pensions, investments, benefits and risk consulting services, as well as data and technology solutions.
That's the who and the what. More important is the 'why'. The work we do may not always seem the sexiest. But it's difficult, it's complex, and it's important. We help our clients, their employees, members and customers make decisions that have real and direct consequences on their financial futures.
For 100 years we've taken this responsibility seriously. Together, as a team and with our clients and partners, we're here to build better futures.
