About us
DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you’re joining a winning team with Community First, Company Second culture
We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.
Role Overview
The Deputy Clinic Manager is responsible for co leading a team of nurses and support staff to deliver a high standard of individualised patient-focused care, and coordinating clinical, administrative and operational activities. The Deputy Clinic Manager will be integral for promoting a “Community First, Company Second” culture, leading the way and creating a great place to work for teammates. The role is a full time position to cover our Tolworth clinic around Kingston area in London.
Main Responsibilities
- Deputize in operations management of the clinic
- Providing a seamless patient journey and an inviting environment for clients through all touch points
- Implementing new processes to drive quality improvements initiative through the clinic
- Onboarding new teammates effectively alongside the wider team
- Develop positive relationships with patients and handling any complaints that may arise
- Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE
- Maintaining accurate records and timely report submissions
Person Specification
- Registered Nurse with renal experience
- Previous clinical leadership experience in an outpatient haemodialysis setting
- Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
- Lead by example style to encourage a value driven culture that brings the best out of everyone
- Proactive and solution orientated approach to changing situations in a clinical environment
- Exceptional organisation skills to manage an array of different tasks associated with running a clinic
- Evidence of Continued Professional Development, ideally in Renal Care
What We Offer
- Competitive Salary
- 27 days annual leave including 8days bank holidays.
- Company Pension Scheme.
- Life cover equivalent to 3 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Electric car scheme
- Cycle to work scheme
- Holiday purchase scheme
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes
- Attractive Employee Referral Rewards Scheme
- End of Year Voucher
- 24/7 Employee Assistance Program and access to a mental wellbeing
- An exciting, collaborative and driven multinational environment.
- A “community first, company second” culture based on Core Values that really matter.
- To live our mission: To be the Provider, Partner, and Employer of Choice.
- Dedication: above all, to caring for our patients and teammates
