Job Overview
Join our dynamic team as a Sales and Service Waiting Staff member, where your enthusiasm and dedication will create memorable experiences for our guests. In this lively role, you’ll be the friendly face that welcomes visitors, takes orders, and ensures every guest receives exceptional service. Your energy will help foster a vibrant atmosphere, encouraging guests to enjoy their time with us while feeling valued and cared for. This paid position offers an exciting opportunity to develop your hospitality skills in a fast-paced environment, delivering top-tier service with a smile.
Responsibilities
- Greet guests warmly and guide them through the menu with enthusiasm, highlighting specials and upselling opportunities to enhance their experience
- Take accurate food and beverage orders, ensuring timely communication with kitchen staff for efficient service
- Serve food and drinks professionally, maintaining high standards of presentation and cleanliness throughout the process
- Assist in food preparation when needed, supporting kitchen staff to ensure quality and safety standards are met
- Maintain knowledge of food safety regulations and uphold hygiene standards at all times
- Manage guest inquiries and resolve issues promptly to ensure satisfaction and foster positive relationships
- Support in managing the dining area by clearing tables, resetting stations, and ensuring a welcoming environment
Experience
- Previous experience in hospitality or restaurant settings is highly preferred, demonstrating familiarity with serving procedures and guest services
- Knowledge of food safety practices and basic food preparation techniques is advantageous
- Strong time management skills to handle multiple tables efficiently during busy periods
- Experience with upselling techniques to maximize sales while enhancing guest satisfaction
- Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude
- Basic math skills for handling bills, payments, and order calculations
- Kitchen experience or culinary background is a plus but not required; willingness to learn on the job is essential
This role is perfect for energetic individuals eager to grow within the hospitality industry. We value proactive team players who are passionate about delivering memorable guest experiences through excellent service, attention to detail, and a friendly demeanor. Join us to be part of a lively team dedicated to creating enjoyable moments for every guest!
Pay: Up to £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Sick pay
- Store discount
Work Location: In person