Overview
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This role offers an opportunity to work within a supportive team environment, contributing to the overall patient experience.
Duties
- Greet patients warmly and professionally upon arrival
- Manage appointment scheduling and cancellations efficiently
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as needed
- Handle administrative tasks such as filing, data entry, and processing payments
- Coordinate with dental staff to ensure timely patient flow
- Prepare and organise patient correspondence and reminders
- Ensure the reception area remains tidy and welcoming at all times
Experience
- Previous office or administrative experience in a GP clinic or dental practice is required
- Strong organisational skills with attention to detail
- Excellent communication skills, both written and verbal
- Proficiency in using office software such as Microsoft Office or similar programmes
This position is ideal for organised individuals with a friendly demeanour who enjoy working in a team-oriented environment. Training will be provided where necessary.
Part Time Requirements- minimum 4 days working on site
Full Time Requirements- 37.75 hours a week
Job Types: Full-time, Part-time, Permanent
Work Location: In person
