About Us:
At Regal Moving and Storage, we take pride in helping individuals, families, and businesses move smoothly and stress-free. With our commitment to quality, care, and reliability, we’ve built a reputation as one of the most trusted moving and storage providers in the area.
We’re currently seeking an organised, customer-oriented Removals Coordinator to join our team. This person will be the main point of contact for our customers throughout their moving journey - from the initial enquiry to the final delivery.
Responsibilities:
- Serving as the primary point of contact for customers, providing excellent communication and support throughout the moving process
- Prepare and send accurate quotations, invoices, and move documentation
- Handle customer inquiries, changes, and problem resolution in a professional and timely manner
- Maintain records and update the CRM system with all move details
- Support the sales team as needed
- Perform basic administrative tasks such as maintaining records, scanning and filing documents, and updating internal systems
- Supporting sister companies or other upcoming projects as required
Requirements:
- Previous experience in moving, logistics, and customer service (preferred)
- Excellent organisational and multitasking abilities
- Excellent telephone manner
- Strong communication skills (written and verbal)
- Computer proficiency (Google Sheets, Google Docs, CRM Moveman preferred)
- Detail-oriented with a focus on accuracy and customer satisfaction
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
What We Offer:
- 28-day holiday
- Free use of services through the company and sister companies
- Opportunities for growth through paid courses
Job Type: Full-time
Pay: £27,000.00-£29,000.00 per year
Benefits:
Work Location: In person
