Community Warden

Civic Recruitment Limited
Rugby

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Job details

Full-time
£18.65 an hour
15 hours ago

Qualifications

Driving Licence
Customer service
Computer literacy
GCSE
Conflict management
Computer skills
Witness statement preparation
Communication skills
Mobile devices

Full job description

Community Warden – Contract until March 2027

Location: Rugby Town Centre & Borough-Wide Patrols

Rate: £18.65 per hour (Umbrella)

Contract: Until 31 March 2027

Hours: Average 40 Hours Per Week

Working Pattern: Rolling 6-Week Shift Rota covering 7 days per week between 8:00am and 10:00pm

DBS: Basic DBS Required

Driving Licence: Full UK Driving Licence Required

Pay: Bi-weekly

Summary

We are seeking a dedicated Community Warden to join our dynamic Regulatory Services team. This role is pivotal in enhancing the quality of life in Rugby by ensuring it remains a cleaner, greener, and safer community. The position involves conducting visible patrols and enforcement activities within Rugby Town Centre, providing a reassuring presence to residents, businesses, and visitors. The Community Warden will play a crucial role in addressing anti-social behaviour, environmental crimes, and other community issues, fostering compliance with legislation, and collaborating with partner agencies to bolster community safety and environmental standards.

Responsibilities

Community Patrols & Enforcement

Conduct highly visible patrols across the town centre and borough.
Serve as a deterrent to anti-social behaviour.
Engage constructively with residents, businesses, and visitors.
Promote compliance with laws and encourage positive behaviour changes.
Investigate community issues and environmental violations.
Issue enforcement notices, including:
- Fixed Penalty Notices (FPNs)
- Penalty Charge Notices (PCNs)
- Public Space Protection Orders (PSPOs)

Environmental Crime & Regulatory Enforcement

Investigate and address:
- Littering
- Fly-tipping
- Dog control violations
- Trade waste infractions
- Anti-social behaviour
- Noise and smoke nuisances
- Licensing violations
- Taxi rank inspections
- Parking violations
- Environmental crime offences

Investigation & Evidence Gathering

Collect evidence and witness statements.
Prepare detailed reports and enforcement documentation.
Maintain accurate records in line with PACE requirements.
Provide court testimony as a witness when necessary.
Support investigations and enforcement actions.

Community Safety & Public Engagement

Respond to community concerns and service requests.
Identify and report anti-social behaviour and environmental issues.
Collaborate with Warwickshire Police and partner agencies.
Engage in community outreach and educational initiatives.
Deliver a responsive frontline service to residents and businesses.

Additional Duties

Attend visits to traveller and unauthorised encampments as needed.
Collect and transport stray dogs when required.
Report environmental hazards and safety issues.
Operate Council-issued equipment, including:
- Body Worn Cameras
- Radios
- Mobile Devices

Essential

Requirements

Requirements:

Full UK Driving Licence.
Basic DBS Check.
GCSE Maths and English (Grade C/4 or above) or equivalent.
Excellent communication and interpersonal skills.
Confidence in handling conflict and challenging situations.
Ability to work independently and exercise initiative.
Strong teamwork capabilities.
Proficient in computer use.
Ability to work under pressure and meet deadlines.
Flexible approach to working hours and responsibilities.
Good physical fitness for extensive walking and outdoor patrols.
Commitment to delivering outstanding customer service.

Desirable

Experience in investigating environmental crime offences.
Experience in managing anti-social behaviour.
Experience in issuing enforcement notices.
Previous experience with Local Authorities.
Experience in evidence gathering and preparing legal statements.

Working Environment

Primarily outdoor role.
Patrols conducted in all weather conditions.
Includes walking, cycling, and vehicle patrols.
Shift work covering weekdays and weekends.
Potential exposure to unpleasant environments and materials.
Uniform and PPE required while on duty.

What's on Offer?

£18.65 per hour (Umbrella)
Contract until March 2027
Average 40 Hours Per Week
6 Week Rolling Shift Pattern
Town Centre and Borough-Wide Patrols
Basic DBS Required
Bi-weekly Pay
Opportunity to significantly impact community safety and environmental standards.
Diverse role involving enforcement, investigation, and public interaction.
Long-term contract within a supportive Regulatory Services team.

Ideal for candidates with experience as a Community Warden, Civil Enforcement Officer, Environmental Enforcement Officer, Community Safety Officer, Neighbourhood Warden, Enforcement Officer, Anti-Social Behaviour Officer, or Public Protection Officer.

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