We’re looking for an experienced and motivated Retail Store Manager to launch and lead our new Watchfield shop.
This is a unique opportunity to shape a store from day one, building a welcoming space for customers, volunteers and supporters while generating vital income for Prospect Hospice.
As Store Manager, you’ll have the freedom to make your mark. You’ll build relationships within the local community, inspire a team of volunteers and colleagues, and create a successful retail destination that helps fund compassionate care for local people and their families.
You’ll be responsible for the overall success of the shop, ensuring it delivers an excellent customer experience while achieving ambitious income targets. Working closely with volunteers, supporters and the wider retail team, you’ll:
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Lead the day-to-day operation of the store
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Drive sales, profitability and Gift Aid income
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Recruit, develop and support volunteers and your Assistant Store Manager
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Create an attractive, well-merchandised shopping environment
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Manage stock, cash handling and store compliance
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Build strong relationships within the local community to encourage donations and support
You’ll be a confident retail leader who enjoys working with people and delivering results. You might already be managing a charity shop, or you may have gained your experience in a commercial retail environment and be looking for a role with greater purpose.
We’re particularly interested in someone who:
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Has proven experience as a Retail Manager / Store Manager (charity retail experience desirable)
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Strong leadership skills with a positive, people-focused approach
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Can motivate and develop a team
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Is commercially aware and customer focused
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Enjoys building relationships and engaging with the community
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Is organised, proactive and able to manage competing priorities
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Holds a full UK driving licence and is willing to support other shops
This is an active role involving regular lifting and moving of stock and extended periods on your feet. Manual handling training will be provided. We welcome applications from all candidates and will consider reasonable adjustments where possible; however, the essential duties require the ability to carry out ongoing physical activity.
For more information please contact Rachael Daniel, Retail Area Manager on 07779 299734.
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27 days holiday plus bank holidays (rising with length of service)
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Generous contributory pension scheme and life assurance
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Discounts with local retailers, gyms and service providers including Blue Light Discount Card
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Employee Assistance Programme and wellbeing team
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Supportive induction, training and development
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A values led, inclusive working environment
Aspire Values
DBS Check
This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1975 (Exceptions Order).
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
