Hours: Monday - Friday 40 hours per week, core warehouse hours 08:00 - 17:00. Overtime available.
Reports to: Warehouse Supervisor / Warehouse Manager
The Role
The Warehouse Assistant & Relief Driver plays a dual role within our state-of-the-art Distribution Centre based at our Uckfield Head Office. The primary function of the role is to support the efficient operation of the warehouse through the accurate receipt, storage, picking, packing, and dispatch of pharmaceutical products to our pharmacy branches.
In addition, the post holder will provide cover for the Driver Team during periods of annual leave and sickness absence, delivering medicines and healthcare products to branches across the Southeast and London using company vehicles. The role is critical in ensuring that products are distributed safely, accurately, and on time while maintaining compliance with Good Distribution Practice (GDP) standards and company procedures.
Key Responsibilities
Warehouse Duties
- Receive, inspect, and check incoming goods against delivery documentation.
- Accurately input and maintain data within the Warehouse Management System (WMS).
- Store products safely and in designated locations.
- Replenish picking locations to ensure stock availability.
- Pick and assemble orders with a high degree of accuracy.
- Package and prepare pharmaceutical consignments for dispatch to branches.
- Assist with stock management and inventory control activities.
- Maintain warehouse housekeeping standards to ensure a clean, safe, and organised working environment.
- Comply with all warehouse procedures, quality standards, and Good Distribution Practice (GDP) requirements.
- Support colleagues to ensure efficient service delivery.
Relief Driver Duties
- Drive company vans up to Long Wheelbase Mercedes Sprinter size.
- Safely load and unload vehicles in accordance with company procedures.
- Deliver pharmaceutical products and healthcare goods to pharmacy branches.
- Collect returns and transfer stock between locations as required.
- Carry out daily vehicle checks and report any defects or maintenance issues.
- Ensure deliveries are completed accurately, securely, and on schedule.
- Maintain a professional and courteous manner when representing the company.
- Follow all road traffic legislation, company policies, and health and safety requirements.
- Be flexible to provide driver cover, including occasional short-notice assignments and early start times between 05:00 and 06:00.
Key Skills
- Reliability and Dependability – Consistently demonstrates a responsible approach to work and attendance.
- Flexibility – Willingness to adapt between warehouse and driving duties, including early starts when required.
- Adaptability: Able to adjust to changing priorities and operational demands.
- Teamwork – Works collaboratively and positively with colleagues.
- Communication Skills – Able to communicate clearly and professionally with colleagues, managers.
- Attention to Detail – Maintains high levels of accuracy when handling pharmaceutical products and documentation.
- Customer Focus – Understands the importance of providing an excellent service to pharmacy branches.
- Positive Attitude – Demonstrates a can-do approach and willingness to support the wider team.
- Resilience – Performs effectively under pressure and during busy operational periods.
- Problem Solving – Uses initiative to resolve issues efficiently and escalate concerns when necessary.
- Motivation to Learn – Shows enthusiasm for personal development and learning new skills.
- Company Vehicle Management – Responsible for the safe operation, security, cleanliness, and routine inspection of company vehicles, ensuring any issues are reported without delay.
- Safe Driving Ability – Demonstrates safe, responsible and professional driving practices, ensuring compliance with road traffic regulations, company policies and delivery schedules while maintaining the secure transportation of pharmaceutical products.
- Warehouse & Site Security – Maintains the security of the warehouse and site, ensuring premises are secure, following company security procedures, and reporting any security concerns promptly.
- Customer Service & Professional Representation – Demonstrates a professional and courteous manner when interacting with customers, suppliers, and members of the public, acting as a positive ambassador for the company both in branch and while carrying out relief driving duties.
Job Types: Full-time, Permanent
Pay: £12.71-£13.06 per hour
Benefits:
Licence/Certification:
- Driving Licence (required)
Work Location: In person
