APT Security Shutters Limited is a leading provider of quality roller shutters and security products for the industrial, commercial and domestic markets across the UK.
Our clients range from small builders to large multiple retailers, local authorities and public sector organizations to corporate businesses.
We are looking to appoint a dynamic operations coordinator to join our successful business based in Bury.
The role and key responsibilities:
- Managing and entering clients PO's on to the companies job management system.
- Facilitating the planning of reactive call outs and planned works daily
- Scheduling and reporting on works
- Coordinating quoted works
- Liaising with the engineers and supporting onsite requirements
- Liaising with customers, always providing an excellent service and up to date information
- Supporting customers with concerns or queries
- Supporting general administration duties
- On call duties
Competencies and Skills:
· Ability to multi-task and prioritise in a fast-paced environment
· Calm under pressure and the ability to prioritise tasks given
· Effective within relationships with colleagues
· Excellent time management skills
· Use of initiative and problem-solving skills
· Excellent written and verbal communication skills
· Strong organisational and planning skills
· Excellent IT knowledge
· Highly motivated with a desire to succeed
· A fast learner with creative ideas
· Enthusiastic and positive
Experience:
Previous experience in an admin/coordination role is essential.
Industry experience beneficial but not essential, full training will be given.
Job Type: Full-time
Pay: £26,500.00-£30,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
Work Location: In person
