*****Please note all applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to provide sponsorship for this position.*****
Make a Real Difference in the Lives of Young People
Are you looking for a leadership role where your experience, skills, and life journey can help shape the future of young people? At Continuum Support, we’re seeking dedicated, resilient individuals with a passion for supporting young people to join our team as Senior Residential Support Workers.
About Us
Continuum Support is a family-owned company established in 2013, built on a foundation of care, empathy, and commitment to supporting young people. Over the years, we’ve become a trusted provider of high-quality care for children and young people across the Northwest.
As a family-run organisation, we pride ourselves on fostering a close-knit, supportive environment for both the young people in our care and our staff. Our ethos is to provide nurturing, person-centred support that empowers young people to achieve their full potential, and we extend these values of care and development to our employees.
Our Residential Children’s Homes in Chester, Ellesmere Port, Warrington, St Helens, and Widnes provide safe, structured, and supportive environments for children aged 6-18. As we grow, we’re looking for experienced and passionate individuals to take on this key leadership role, helping to deliver exceptional care while mentoring and guiding others.
Role Overview
As a Senior Residential Support Worker, you will play a pivotal role in ensuring the effective day-to-day operation of the home while directly supporting children and young people. You’ll act as a role model and mentor to Residential Support Workers, ensuring the highest standards of care, safety, and well-being.
This is a hands-on leadership role, combining direct support with supervisory responsibilities. You’ll help young people develop life skills, build resilience, and achieve their goals while also supporting the team to excel in their roles.
For experienced professionals, this position offers an opportunity to bring your expertise to a leadership role and make a significant impact on young people’s lives and your team’s development.
Key Responsibilities
- Providing Direct Support: Actively engage with young people, assisting with daily routines, education, and life skills development.
- Supervising Staff: Support, mentor, and guide Residential Support Workers, ensuring best practices and high standards of care.
- Maintaining Structure: Create a safe, nurturing environment with consistent routines to promote stability and positive outcomes for young people.
- Team Leadership: Lead shifts, delegate responsibilities, and ensure smooth day-to-day operations of the home.
- Monitoring Progress: Oversee and review care plans, ensuring accurate recording of progress and compliance with care standards.
- Promoting Development: Encourage independence, confidence, and well-being in young people through tailored support and guidance.
- Responding to Challenges: Manage and de-escalate challenging behaviour, providing a calm and professional response.
- Collaborating with Professionals: Liaise with families, social workers, therapists, and external agencies to advocate for the needs of young people.
- Safeguarding: Uphold safeguarding principles, ensuring the safety and welfare of young people and compliance with all policies.
- Contributing to the Home: Support the Home Manager in the delivery of staff training, appraisals, and team meetings.
What We’re Looking For
We value candidates with a combination of life experience, leadership skills, and professional expertise.
We’re looking for individuals who:
- Bring significant life experienceor professional expertise in residential childcare, youth work, or similar settings.
- Hold a Level 3 qualification in Children and Young People or equivalent, or be working towards achieving at least 30% of this qualification.
- Have previous experience in a leadership or supervisory role within a residential care setting.
- Are empathetic, patient, and resilient, with strong problem-solving and communication skills.
- Demonstrate the ability to mentor and inspire a team, fostering a positive and collaborative work environment.
- Show confidence in making decisions, managing challenges, and maintaining professionalism in demanding situations.
- Possess excellent time-management and organisational skills.
- Have a thorough understanding of safeguarding and care principles.
- Are flexible to work shifts, including evenings, weekends, and overnight sleep-ins.
What We Offer
At Continuum Support, we believe in recognising and rewarding the dedication of our team. As a Senior Residential Support Worker, you’ll benefit from:
- Competitive salary (£34,680.00 for unqualified, £35,832.00 for qualified staff who hold a level 3 Diploma in CYP)
- 6 weeks of annual leave and additional leave for every year of service.
- Birthday bonus and day off on your birthday.
- Comprehensive leadership training, with opportunities for career progression into management roles.
- A collaborative and supportive work environment that reflects our family-owned ethos.
- Employee Assistance Programme with access to Free 24-hour confidential helpline for you and your immediate family, Bespoke wellbeing support offering free counselling, Discounted gym membership, access to mindfulness and meditation apps
- Access to employee benefits platform to help with day to day living costs
- Employee recognition and reward scheme
Why Join Us?
This role is ideal for those ready to take on a leadership position and make a difference. As a family-run company, we value each team member as an integral part of our mission to create brighter futures for children and young people.
Whether you bring extensive professional experience or the valuable perspective of life experience, we’re here to support your growth and success.
Hours of Work
Shifts are 16 hours per shift with a sleep-in attached. Rotas typically involve either:
- Two shifts per week and four days off, or
- One shift on and two days off, on a rolling pattern.
Each employee will work 10 shifts per month as part of a rotational shift pattern.
Job Types: Full-time, Permanent
Pay: £34,680.00-£35,832.00 per year
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Referral programme
- Store discount
Application question(s):
- Do you currently have the legal right to work in the UK without requiring employer sponsorship now or in the future?
Experience:
- Residential Childcare: 1 year (preferred)
- Support Environment: 1 year (preferred)
Licence/Certification:
- NVQ/ CYP Level 3 CYP (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
