Job Summary
We are seeking a friendly and organised Dental Receptionist to join our dental practice on a part-time basis, working two Saturdays each month. The ideal candidate will provide exceptional customer service, manage appointment scheduling, and support administrative functions to ensure smooth daily operations. This role offers an excellent opportunity for individuals with office or administrative experience to contribute to a welcoming dental environment or a Dental Nurse who has experience of reception work.
Duties
- Greet patients warmly and professionally upon arrival and departure
- Manage appointment scheduling, confirmations, and rescheduling efficiently
- Answer phone calls, respond to patient enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as necessary
- Handle administrative tasks such as filing, data entry, and processing payments
- Assist with managing patient correspondence and follow-up appointments
- Support the dental team with organisational tasks to ensure smooth workflow on Saturdays
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials
Requirements
- Previous office or administrative experience is preferred
- Excellent organisational skills and attention to detail
- Strong communication skills and a friendly demeanour
- Ability to work independently and as part of a team
- Flexibility to work two Saturdays per month, with reliable attendance
- Proficiency in basic computer applications such as Microsoft Office or similar software
- Previous experience in a healthcare environment is advantageous but not essential
- Dental experience is advantageous but not essential
Pay: £12.21-£13.50 per hour
Work Location: In person
