Pay: £14.00 - £14.50 per hour (depending on experience)
Care Coordinator
Leyland, Lancashire
Hours
Full Time – 37.5 hours per week, Monday to Friday
Work Location
Office-based with travel to service users' homes and the community as required.
About Cadona Care
At Cadona Care, we are passionate about delivering outstanding, person-centred domiciliary care that enables people to live safely and independently in their own homes.
As our service continues to grow, we are looking for an organised, compassionate and proactive Care Coordinator to join our friendly and supportive team on a permanent basis.
This is an excellent opportunity for someone looking to develop a long-term career within a growing organisation where quality of care, teamwork and continuous improvement are at the heart of everything we do.
If you are passionate about making a difference, enjoy working in a fast-paced environment and are looking for a rewarding career, we'd love to hear from you.
About the Role
This is a varied and rewarding role combining care coordination, care planning, quality assurance and office administration.
You will play a key role in ensuring our clients receive safe, effective and person-centred care while supporting the smooth day-to-day operation of the service.
Working closely with service users, families, care staff and healthcare professionals, you will help ensure that high standards of care are maintained and that our service continues to meet the expectations of our clients and the Care Quality Commission (CQC).
No two days are the same, making this an ideal opportunity for someone who enjoys variety, problem-solving and working collaboratively.
Key Responsibilities
- Coordinate the day-to-day delivery of domiciliary care services.
- Produce, review and maintain accurate, person-centred care plans and risk assessments.
- Complete client assessments, reviews and welfare visits.
- Liaise professionally with service users, relatives, healthcare professionals, local authorities and other external agencies.
- Support, coach and guide care staff to deliver outstanding care.
- Undertake spot checks, competency observations and quality assurance visits.
- Maintain accurate client and staff records using Birdie and other electronic systems.
- Support rota coordination and assist with emergency cover arrangements where required.
- Respond appropriately to incidents, complaints, safeguarding concerns and changes in client needs.
- Support recruitment, onboarding and general office administration.
- Monitor compliance with Company policies, procedures and CQC Fundamental Standards.
- Provide direct care in exceptional circumstances where operationally required.
- Work closely with the Registered Manager to continuously improve the quality of our service.
About You
We're looking for someone who is:
- Organised and able to manage multiple priorities.
- Compassionate, professional and person-centred.
- Confident communicating with people at all levels.
- Able to work independently whilst contributing positively to a team.
- Calm under pressure with excellent problem-solving skills.
- Passionate about delivering outstanding care and customer service.
- Committed to continuous learning and professional development.
Essential Requirements
- Excellent written and verbal communication skills.
- Strong organisational and time management skills.
- Excellent attention to detail.
- Good IT skills, including Microsoft Office.
- Ability to produce accurate documentation and maintain confidential records.
- Ability to build positive working relationships with service users, families, colleagues and professionals.
- Full UK driving licence and access to a vehicle.
- Willingness to undergo an Enhanced DBS check.
Desirable
- Previous experience within domiciliary care, health or social care.
- Experience producing care plans and risk assessments.
- Experience using Birdie or another electronic care management system.
- Experience in care coordination, scheduling or office administration.
- Level 3 Diploma in Adult Care (or equivalent).
What We Offer
- Competitive hourly rate of £14.00–£14.50 per hour, depending on experience.
- Company pension.
- Sick pay.
- Free on-site parking.
- Comprehensive induction and ongoing training.
- Supportive management team committed to your development.
- Opportunities to learn, develop and progress within a growing organisation.
- A positive, supportive and collaborative working environment where your contribution genuinely matters.
Job Details
Job Type: Permanent, Full-time
Expected Hours: 37.5 per week
Schedule
Benefits
- Company pension
- On-site parking
- Sick pay
- Ongoing training and professional development
Work Location: In person
Join Our Team
If you're looking for an opportunity to build a rewarding career with an organisation that values quality, compassion and continuous improvement, we'd love to hear from you.
Apply today and help us make a real difference to the lives of the people we support.
Pay: £14.00-£14.50 per hour
Benefits:
Application question(s):
- Do you have access to a vehicle that you can use for work?
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
